{"id":4829,"date":"2019-12-19T10:20:23","date_gmt":"2019-12-19T09:20:23","guid":{"rendered":"https:\/\/casopis.nlk.cz\/?page_id=4829"},"modified":"2020-12-29T21:57:32","modified_gmt":"2020-12-29T20:57:32","slug":"reserse-v-narodni-lekarske-knihovne-v-letech-2015-2018","status":"publish","type":"page","link":"https:\/\/casopis.nlk.cz\/en\/archiv\/2019-24-3-4\/reserse-v-narodni-lekarske-knihovne-v-letech-2015-2018\/","title":{"rendered":"Re\u0161er\u0161e v N\u00e1rodn\u00ed l\u00e9ka\u0159sk\u00e9 knihovn\u011b v letech 2015 – 2018"},"content":{"rendered":"

Mgr. Adam KOL\u00cdN, NLK<\/strong><\/p>\n

Re\u0161er\u0161n\u00ed slu\u017eby jsou jednou ze z\u00e1kladn\u00edch slu\u017eeb[1]<\/sup> poskytovan\u00fdch N\u00e1rodn\u00ed l\u00e9ka\u0159skou knihovnou (d\u00e1le jen NLK) v\u00a0odd\u011blen\u00ed informa\u010dn\u00edch a speci\u00e1ln\u00edch slu\u017eeb (d\u00e1le ISS). Jako ve\u0159ejn\u00e1 knihovna NLK slu\u017ebu poskytuje v\u0161em osob\u00e1m star\u0161\u00edch 15 let[2]<\/sup>. U\u017eivatel\u00e9 si ji mohou objednat osobn\u011b, pomoc\u00ed webov\u00e9ho formul\u00e1\u0159e, e-mailem nebo telefonicky. Re\u0161er\u0161e je zpracov\u00e1na z elektronick\u00fdch licencovan\u00fdch<\/a> nebo voln\u011b dostupn\u00fdch zdroj\u016f.<\/p>\n

Statistiky \u2013 jak\u00e9 vedeme a jak je po\u010d\u00edt\u00e1me<\/strong><\/p>\n

Aby byla l\u00e9pe vysti\u017eena n\u00e1ro\u010dnost zpracov\u00e1n\u00ed jednor\u00e1zov\u00fdch re\u0161er\u0161\u00ed, nepo\u010d\u00edt\u00e1 se do statistiky po\u010det objedn\u00e1vek, ale po\u010det dotaz\u016f, kter\u00e9 l\u00e9pe odpov\u00edd\u00e1 po\u010dtu pou\u017eit\u00ed elektronick\u00fdch informa\u010dn\u00edch zdroj\u016f (d\u00e1le EIZ) viz tabulka \u010d. 1 a 2. Jako p\u0159\u00edklad uvedu t\u00e9ma objedn\u00e1vky z\u00a0leto\u0161n\u00edho podzimu Role sestry v p\u00e9\u010di o vlastn\u00ed zdrav\u00ed, kdy t\u00e9ma uveden\u00e9 v\u00a0objedn\u00e1vce bylo obohaceno o dal\u0161\u00ed kl\u00ed\u010dov\u00e1 slova: rolov\u00e9 znaky sestry, osobnost sestry, faktory ovliv\u0148uj\u00edc\u00ed zdrav\u00ed sestry. D\u00e1le u\u017eivatele zaj\u00edmala t\u00e9mata, kter\u00e1 pro n\u011bj byla podstatn\u00e1 k\u00a0zorientov\u00e1n\u00ed se v\u00a0obecn\u011bj\u0161\u00ed problematice P\u00e9\u010de o zdrav\u00ed (kl\u00ed\u010dov\u00e1 slova: fyzick\u00e9, psychick\u00e9 a soci\u00e1ln\u00ed zdrav\u00ed) a Zdrav\u00ed jako metaparadigma (kl\u00ed\u010dov\u00e1 slova: determinanty, modely zdrav\u00ed, organizace na podporu zdrav\u00ed). Pro tuto objedn\u00e1vku byl pou\u017eit katalog NLK s datab\u00e1z\u00ed BM\u010c, port\u00e1l Knihovny.cz a Theses.cz, repozit\u00e1\u0159 Univerzity Karlovy a zahrani\u010dn\u00ed zdroje Medline Complete a CINAHL Plus with Full Text. V\u00a0ka\u017ed\u00e9m zdroji bylo vytvo\u0159eno n\u011bkolik dotaz\u016f v\u00a0z\u00e1vislosti na tematick\u00e9m zad\u00e1n\u00ed a do statistik bylo tedy po\u010d\u00edt\u00e1no minim\u00e1ln\u011b jedno vyhled\u00e1v\u00e1n\u00ed v\u00a0ka\u017ed\u00e9m zdroji. Krom\u011b toho vedeme statistiky sta\u017een\u00fdch pln\u00fdch text\u016f, kter\u00e9 z\u00a0re\u0161er\u0161\u00ed vzejdou. Informace o u\u017eivatel\u00edch pak lze jednodu\u0161e zjistit z\u00a0objedn\u00e1vek re\u0161er\u0161n\u00edch slu\u017eeb, abychom dostali komplexn\u011bj\u0161\u00ed p\u0159ehled o vyu\u017e\u00edvanosti re\u0161er\u0161n\u00edch slu\u017eeb.<\/p>\n

Re\u0161er\u0161n\u00ed slu\u017eby v NLK \u2013 statistiky<\/strong><\/p>\n

V\u00a0prvn\u00ed \u0159ad\u011b jsou sledov\u00e1ny jednor\u00e1zov\u00e9 retrospektivn\u00ed re\u0161er\u0161e, kter\u00e9 jsou statisticky rozpracov\u00e1ny v\u00a0tabulce \u010d. 1 a dopln\u011bny o data, kter\u00e1 dokresluj\u00ed kontext re\u0161er\u0161n\u00edch slu\u017eeb;<\/span> tedy: sta\u017een\u00e9 pln\u00e9 texty v\u00a0licencovan\u00fdch EIZ, jejich po\u010det a mno\u017estv\u00ed archiv\u016f licencovan\u00fdch zahrani\u010dn\u00edch zdroj\u016f.<\/p>\n

Tabulka \u010d. 1 obsahuje informace o po\u010dtu objedn\u00e1vek, z\u00a0nich\u017e pak vych\u00e1z\u00ed celkov\u00fd po\u010det dotaz\u016f a celkov\u00fd po\u010det sta\u017een\u00fdch pln\u00fdch text\u016f. Od roku 2016 bylo rozhodnuto, \u017ee se celkov\u00fd po\u010det sta\u017een\u00fdch pln\u00fdch text\u016f je\u0161t\u011b rozd\u011bl\u00ed na \u010desk\u00e9 a zahrani\u010dn\u00ed pln\u00e9 texty pro mo\u017enost d\u00e1le s\u00a0daty pracovat, jak je vid\u011bt v\u00a0tabulce \u010d. 2.<\/p>\n

Posledn\u00ed dva sloupce tabulky \u010d. 1 dopl\u0148uj\u00ed kontext v\u00fdvoje dostupnosti licencovan\u00fdch EIZ v\u00a0NLK v\u00a0pr\u016fb\u011bhu let 2014 a\u017e 2018, kdy do\u0161lo v\u00a0roce 2014 k\u00a0ukon\u010den\u00ed odb\u011bru datab\u00e1ze od spole\u010dnosti Wiley, kter\u00e1 se p\u0159ipojila k\u00a0archiv\u016fm \u010dl\u00e1nk\u016f od spole\u010dnosti Science Direct (ukon\u010den\u00ed 2008), a OVID (ukon\u010den\u00ed 2009). Archivy tak umo\u017e\u0148uj\u00ed p\u0159\u00edstup k\u00a0\u010dl\u00e1nk\u016fm, kter\u00e9 jsme m\u011bli p\u0159edplacen\u00e9 do p\u0159\u00edslu\u0161n\u00e9ho roku ukon\u010den\u00ed, a mo\u017enost statisticky je sledovat spole\u010dn\u011b s\u00a0voln\u011b p\u0159\u00edstupn\u00fdmi \u010dl\u00e1nky, kter\u00e9 v\u00a0dan\u00fdch datab\u00e1z\u00edch p\u0159ib\u00fdvaj\u00ed d\u00edky iniciativ\u011b Open Access. V\u00a0roce 2018 pak byl z\u00a0finan\u010dn\u00edch d\u016fvod\u016f ukon\u010den odb\u011br datab\u00e1z\u00ed EMBASE, Scopus a Academic Search Complete, co\u017e je vid\u011bt na\u00a0rozd\u00edlu hodnot mezi roky 2017 a 2018.<\/p>\n\n\n\n\n\n\n\n\n
Rok<\/strong><\/span><\/td>\nPo\u010det objedn\u00e1vek<\/strong><\/span><\/td>\nPo\u010det dotaz\u016f<\/strong><\/span><\/td>\n\u010cesk\u00e9 FTXT<\/strong><\/span><\/td>\nZahrani\u010dn\u00ed FTXT<\/strong><\/span><\/td>\nCelkem FTXT<\/strong><\/span><\/td>\nSta\u017een\u00e9 FTXT licencov. EIZ<\/strong><\/span><\/td>\nPo\u010det licencov. datab\u00e1z\u00ed<\/strong><\/span><\/td>\nArchivy<\/strong><\/span><\/td>\n<\/tr>\n
2014<\/strong><\/span><\/td>\n1 076<\/span><\/td>\n3 423<\/span><\/td>\n–<\/span><\/td>\n–<\/span><\/td>\n28 995<\/span><\/td>\n31 260<\/span><\/td>\n9<\/span><\/td>\n2<\/span><\/td>\n<\/tr>\n
2015<\/strong><\/span><\/td>\n975<\/span><\/td>\n3 583<\/span><\/td>\n–<\/span><\/td>\n–<\/span><\/td>\n36 249<\/span><\/td>\n38 357<\/span><\/td>\n8<\/span><\/td>\n3<\/span><\/td>\n<\/tr>\n
2016<\/strong><\/span><\/td>\n946<\/span><\/td>\n3 083<\/span><\/td>\n15 900<\/span><\/td>\n16 116<\/span><\/td>\n32 016<\/span><\/td>\n36 186<\/span><\/td>\n8<\/span><\/td>\n3<\/span><\/td>\n<\/tr>\n
2017<\/strong><\/span><\/td>\n861<\/span><\/td>\n2 856<\/span><\/td>\n16 731<\/span><\/td>\n20 696<\/span><\/td>\n37 427<\/span><\/td>\n32 310<\/span><\/td>\n8<\/span><\/td>\n3<\/span><\/td>\n<\/tr>\n
2018<\/strong><\/span><\/td>\n664<\/span><\/td>\n2 690<\/span><\/td>\n15 393<\/span><\/td>\n16 693<\/span><\/td>\n32 086<\/span><\/td>\n27 649<\/span><\/td>\n5<\/span><\/td>\n3<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Tabulka 1: Jednor\u00e1zov\u00e9 re\u0161er\u0161e v\u00a0NLK v\u00a0letech 2014 – 2018<\/p>\n

Vliv re\u0161er\u0161n\u00edch slu\u017eeb na vyu\u017e\u00edvanost EIZ pak dokumentuje tabulka \u010d. 2[3]<\/sup>, kdy re\u0161er\u0161n\u00ed slu\u017eby stoj\u00ed za cca 45% v\u0161ech sta\u017een\u00fdch pln\u00fdch text\u016f v NLK. Jasn\u00e9 jsou i trendy n\u00e1r\u016fstu dotaz\u016f (komplikovan\u011bj\u0161\u00ed zad\u00e1n\u00ed re\u0161er\u0161\u00ed) na objedn\u00e1vku a zvy\u0161ov\u00e1n\u00ed po\u010dtu sta\u017een\u00fdch pln\u00fdch text\u016f na objedn\u00e1vku.<\/p>\n\n\n\n\n\n\n\n\n
Rok<\/strong><\/span><\/td>\nVyu\u017eit\u00ed EIZ re\u0161er\u0161emi – 15%<\/strong><\/span><\/td>\nVyu\u017eit\u00ed EIZ re\u0161er\u0161emi – 10%<\/strong><\/span><\/td>\nDotaz\u016f na objedn\u00e1vku<\/strong><\/span><\/td>\nPln\u00fd text na objedn\u00e1vku<\/strong><\/span><\/td>\n<\/tr>\n
2014<\/span><\/strong><\/td>\n44,22%<\/span><\/td>\n46,82%<\/span><\/td>\n3,18<\/span><\/td>\n27<\/span><\/td>\n<\/tr>\n
2015<\/span><\/strong><\/td>\n44,22%<\/span><\/td>\n46,82%<\/span><\/td>\n3,67<\/span><\/td>\n37<\/span><\/td>\n<\/tr>\n
2016<\/span><\/strong><\/td>\n42,79%<\/span><\/td>\n45,30%<\/span><\/td>\n3,26<\/span><\/td>\n34<\/span><\/td>\n<\/tr>\n
2017<\/span><\/strong><\/td>\n47,00%<\/span><\/td>\n49,77%<\/span><\/td>\n3,32<\/span><\/td>\n43<\/span><\/td>\n<\/tr>\n
2018<\/span><\/strong><\/td>\n44,22%<\/span><\/td>\n46,82%<\/span><\/td>\n4,05<\/span><\/td>\n48<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Tabulka 2: Vliv re\u0161er\u0161n\u00edch slu\u017eeb na vyu\u017e\u00edvanost EIZ v\u00a0letech 2014 -2018<\/p>\n

Pr\u016fb\u011b\u017en\u00e9 re\u0161er\u0161e a dal\u0161\u00ed slu\u017eby<\/strong><\/p>\n

Krom\u011b jednor\u00e1zov\u00fdch retrospektivn\u00edch re\u0161er\u0161\u00ed v\u00a0odd\u011blen\u00ed ISS jsou poskytov\u00e1ny pr\u016fb\u011b\u017en\u00e9 re\u0161er\u0161e, prezen\u010dn\u00ed re\u0161er\u0161e (na m\u00edst\u011b slu\u017eby na po\u010dk\u00e1n\u00ed) nebo individu\u00e1ln\u00ed \u0161kolen\u00ed. Dal\u0161\u00edm statistick\u00fdm \u00fadajem, kter\u00fd se vede, je up\u0159esn\u011bn\u00ed re\u0161er\u0161e s\u00a0u\u017eivatelem, kam se po\u010d\u00edt\u00e1 lad\u011bn\u00ed dotazu nebo vyb\u00edr\u00e1n\u00ed z\u00e1znam\u016f z\u00a0v\u00fdsledk\u016f re\u0161er\u0161e s\u00a0u\u017eivatelem za p\u0159\u00edtomnosti re\u0161er\u0161\u00e9ra v\u00a0prostor\u00e1ch NLK.<\/p>\n

Trend, se kter\u00fdm se pr\u016fb\u011b\u017en\u00e9 re\u0161er\u0161e v\u00a0posledn\u00edch letech pot\u00fdkaj\u00ed, je ru\u0161en\u00ed objedn\u00e1vek a postupn\u00fd odklon od t\u011bchto slu\u017eeb, jak je vid\u011bt v\u00a0tabulce \u010d. 3. Faktorem m\u016f\u017ee b\u00fdt \u00a0zru\u0161en\u00ed odb\u011bru datab\u00e1ze EMBASE k\u00a031. 12. 2017. Z\u00a0tohoto d\u016fvodu byl u\u017eivatel\u016fm nab\u00eddnut p\u0159esun vyhled\u00e1van\u00fdch profil\u016f do datab\u00e1ze Medline. Pro rok 2020 je o\u010dek\u00e1v\u00e1no zlep\u0161en\u00ed, jeliko\u017e b\u011bhem leto\u0161n\u00edho roku byla p\u0159ijata objedn\u00e1vka na 128 profil\u016f pr\u016fb\u011b\u017en\u00e9 re\u0161er\u0161e pro sledov\u00e1n\u00ed autor\u016f z\u00a0oblasti kardiologie.<\/p>\n\n\n\n\n\n
Pr\u016fb\u011b\u017en\u00e9 re\u0161er\u0161e<\/strong><\/span><\/td>\n2015<\/strong><\/span><\/td>\n2016<\/strong><\/span><\/td>\n2017<\/strong><\/span><\/td>\n2018<\/strong><\/span><\/td>\n2019<\/strong><\/span><\/td>\n<\/tr>\n
Pr\u016fb\u011b\u017en\u00e9 re\u0161er\u0161e (PR) z Embase<\/span><\/strong><\/td>\n104<\/span><\/td>\n98<\/span><\/td>\n74<\/span><\/td>\n48<\/span><\/td>\n48<\/span><\/td>\n<\/tr>\n
Celkov\u00fd po\u010det profil\u016f (PR)<\/span><\/strong><\/td>\n26<\/span><\/td>\n24<\/span><\/td>\n18<\/span><\/td>\n15<\/span><\/td>\n15<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Tabulka 3: Pr\u016fb\u011b\u017en\u00e9 re\u0161er\u0161e v\u00a0letech 2015 – 2019<\/p>\n

Dal\u0161\u00ed zm\u00edn\u011bn\u00e9 slu\u017eby maj\u00ed spole\u010dn\u00fd p\u0159\u00edm\u00fd kontakt s\u00a0u\u017eivatelem. Jak je vid\u011bt v\u00a0tabulce \u010d. 4, doch\u00e1z\u00ed k\u00a0neust\u00e1l\u00e9mu poklesu n\u00e1v\u0161t\u011bvnosti studovny u\u017eivateli. Do tohoto ukazatele jsou zahrnuty v\u0161echny dal\u0161\u00ed slu\u017eby uveden\u00e9 v\u00a0tabulce \u010d. 4 spole\u010dn\u011b s\u00a0objedn\u00e1n\u00edm a vyzvednut\u00edm re\u0161er\u0161e. Nad d\u016fvody tohoto poklesu m\u016f\u017eeme pouze spekulovat, nejsou toti\u017e podpo\u0159eny \u017e\u00e1dn\u00fdm u\u017eivatelsk\u00fdm pr\u016fzkumem. Osobn\u011b se domn\u00edv\u00e1m, \u017ee je to zp\u016fsobeno n\u00e1stupem generace, kter\u00e1 u\u017e velkou \u010d\u00e1st sv\u00fdch pot\u0159eb um\u00ed uspokojovat prost\u0159ednictv\u00edm internetu (objedn\u00e1n\u00ed re\u0161er\u0161e p\u0159es objedn\u00e1vkov\u00fd formul\u00e1\u0159) a kter\u00e1 m\u00e1 v\u011bt\u0161\u00ed sebev\u011bdom\u00ed p\u0159i hled\u00e1n\u00ed na internetu, ov\u0161em ne s\u00a0lep\u0161\u00edmi v\u00fdsledky ne\u017e re\u0161er\u0161\u00e9\u0159i[4]<\/sup>.<\/p>\n\n\n\n\n\n\n\n
Slu\u017eby poskytovan\u00e9 p\u0159\u00edmo u\u017eivateli<\/strong><\/span><\/td>\n2015<\/strong><\/span><\/td>\n2016<\/strong><\/span><\/td>\n2017<\/strong><\/span><\/td>\n2018<\/strong><\/span><\/td>\n2019[1<\/sup>]<\/sup><\/a><\/strong><\/span><\/td>\n<\/tr>\n
N\u00e1v\u0161t\u011bvnost studovny<\/span><\/strong><\/td>\n1008<\/span><\/td>\n967<\/span><\/td>\n822<\/span><\/td>\n663<\/span><\/td>\n459<\/span><\/td>\n<\/tr>\n
Prezen\u010dn\u00ed re\u0161er\u0161e<\/span><\/strong><\/td>\n32<\/span><\/td>\n63<\/span><\/td>\n23<\/span><\/td>\n24<\/span><\/td>\n12<\/span><\/td>\n<\/tr>\n
Objednan\u00fd u\u017eivatel<\/span><\/strong><\/td>\n170<\/span><\/td>\n214<\/span><\/td>\n116<\/span><\/td>\n73<\/span><\/td>\n44<\/span><\/td>\n<\/tr>\n
Individu\u00e1ln\u00ed \u0161kolen\u00ed<\/span><\/strong><\/td>\n–<\/span><\/td>\n–<\/span><\/td>\n–<\/span><\/td>\n30<\/span><\/td>\n15<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Tabulka 4: Re\u0161er\u0161n\u00ed slu\u017eby v\u00a0p\u0159\u00edm\u00e9m kontaktu s\u00a0u\u017eivatelem v\u00a0letech 2015 – 2019<\/p>\n

[1]<\/sup> \u00dadaje uveden\u00e9 k\u00a01. 11. 2019<\/p>\n

Re\u0161er\u0161e trochu jinak \u2013 MedLike<\/strong><\/p>\n

Krom\u011b tradi\u010dn\u00edch re\u0161er\u0161n\u00edch slu\u017eeb p\u0159ibyla do odd\u011blen\u00ed ISS v pr\u016fb\u011bhu\u00a0roku 2017 pracovn\u00ed n\u00e1pl\u0148 vytv\u00e1\u0159en\u00ed port\u00e1lu MedLike. Pracovn\u00edk re\u0161er\u0161n\u00edho odd\u011blen\u00ed na p\u0159edem vybran\u00e1 t\u00e9mata prov\u00e1d\u00ed re\u0161er\u0161e ve voln\u011b dostupn\u00fdch internetov\u00fdch zdroj\u00edch. K\u00a0jeho pr\u00e1ci pat\u0159\u00ed jak samotn\u00fd v\u00fdb\u011br zdroj\u016f, tak posouzen\u00ed form\u00e1ln\u00edch kvalit zp\u0159\u00edstupn\u011bn\u00fdch zdroj\u016f[6]<\/sup>. Okruh t\u00e9mat samoz\u0159ejm\u011b nen\u00ed nevy\u010derpateln\u00fd, nicm\u00e9n\u011b je t\u0159eba br\u00e1t v\u00a0potaz je\u0161t\u011b pr\u016fb\u011b\u017en\u00e9 re\u0161er\u0161e k z\u00edsk\u00e1n\u00ed nov\u00e9ho p\u0159\u00edr\u016fstku zdroj\u016f k\u00a0ur\u010dit\u00e9mu t\u00e9matu za ur\u010dit\u00e9 \u010dasov\u00e9 obdob\u00ed pro pot\u0159eby port\u00e1lu. V\u00a0tabulce \u010d. 5 m\u016f\u017eete vid\u011bt i polo\u017eky Osobnosti a Doporu\u010den\u00e9 dostupy, kter\u00e9 byly vy\u0159azeny z\u00a0port\u00e1lu kv\u016fli jejich nedostate\u010dn\u00e9mu pokryt\u00ed nap\u0159\u00ed\u010d t\u00e9maty.<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n
MedLike<\/strong><\/span><\/td>\n2017<\/strong><\/span><\/td>\n2018<\/strong><\/span><\/td>\n2019[1]<\/sup><\/a><\/strong><\/span><\/td>\n<\/tr>\n
Audio<\/span><\/td>\n393<\/span><\/td>\n646<\/span><\/td>\n333<\/span><\/td>\n<\/tr>\n
Video<\/span><\/td>\n380<\/span><\/td>\n565<\/span><\/td>\n264<\/span><\/td>\n<\/tr>\n
\u010cl\u00e1nek \u2013 text<\/span><\/td>\n73<\/span><\/td>\n718<\/span><\/td>\n61<\/span><\/td>\n<\/tr>\n
Knihy<\/span><\/td>\n34<\/span><\/td>\n258<\/span><\/td>\n161<\/span><\/td>\n<\/tr>\n
Osobnosti<\/span><\/td>\n20<\/span><\/td>\n–<\/span><\/td>\n–<\/span><\/td>\n<\/tr>\n
Doporu\u010den\u00e9 postupy<\/span><\/td>\n131<\/span><\/td>\n–<\/span><\/td>\n–<\/span><\/td>\n<\/tr>\n
Klinick\u00e9 studie<\/span><\/td>\n29<\/span><\/td>\n24<\/span><\/td>\n17<\/span><\/td>\n<\/tr>\n
Weby<\/span><\/td>\n31<\/span><\/td>\n49<\/span><\/td>\n17<\/span><\/td>\n<\/tr>\n
Celkem<\/strong><\/span><\/td>\n1091<\/strong><\/span><\/td>\n2260<\/strong><\/span><\/td>\n853<\/strong><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Tabulka 5: MedLike \u2013 celkov\u00fd po\u010det za\u0159azen\u00fdch zdroj\u016f do port\u00e1lu v\u00a0letech 2017 – 2019<\/p>\n

[1]<\/sup> \u00dadaje uveden\u00e9 k\u00a01. 11. 2019<\/p>\n

Pracovn\u00ed vyt\u00ed\u017een\u00ed re\u0161er\u0161\u00e9r\u016f<\/strong><\/p>\n

Jin\u00fd mo\u017en\u00fd \u00fahel pohledu na pr\u00e1ci re\u0161er\u0161n\u00edho odd\u011blen\u00ed nab\u00edz\u00ed vyt\u00ed\u017een\u00ed jednotliv\u00fdch pracovn\u00edk\u016f, kter\u00e9 je dokumentov\u00e1no v\u00a0tabulce \u010d. 6. Je v\u00a0n\u00ed dokumentov\u00e1na n\u00e1ro\u010dnost t\u00e9to profese. Pro porovn\u00e1n\u00ed byly zvoleny parametry: celkov\u00fd po\u010det re\u0161er\u0161n\u00edch dotaz\u016f, po\u010det sta\u017een\u00fdch pln\u00fdch text\u016f, po\u010det \u00favazk\u016f a skute\u010dn\u00fd po\u010det odpracovan\u00fdch dn\u00ed na jeden pln\u00fd \u00favazek[8]<\/sup>. V\u00a0tomto statistick\u00e9m p\u0159ehledu v\u0161ak nikde nen\u00ed zapo\u010dten \u010das, kter\u00fd pracovn\u00edkovi zab\u00edr\u00e1 nap\u0159. sezn\u00e1men\u00ed s\u00a0t\u00e9matem, co\u017e by \u0161lo velice obt\u00ed\u017en\u011b kvantifikovat, agenda spojen\u00e1 s\u00a0evidenc\u00ed re\u0161er\u0161\u00ed nebo komunikace se samotn\u00fdmi u\u017eivateli.<\/p>\n\n\n\n\n\n\n\n\n\n\n\n
Zkouman\u00e9 parametry<\/strong><\/span><\/td>\n2015<\/strong><\/span><\/td>\n2016<\/strong><\/span><\/td>\n2017<\/strong><\/span><\/td>\n2018<\/strong><\/span><\/td>\n2019[1]<\/sup><\/strong><\/span><\/td>\n<\/tr>\n
Po\u010det proveden\u00fdch re\u0161er\u0161n\u00edch dotaz\u016f celkem<\/span><\/td>\n3583<\/span><\/td>\n3083<\/span><\/td>\n2856<\/span><\/td>\n2690<\/span><\/td>\n2309<\/span><\/td>\n<\/tr>\n
Pln\u00e9 texty<\/span><\/td>\n36249<\/span><\/td>\n32016<\/span><\/td>\n37427<\/span><\/td>\n32086<\/span><\/td>\n24709<\/span><\/td>\n<\/tr>\n
Po\u010det \u00favazk\u016f<\/span><\/td>\n6,1<\/span><\/td>\n6<\/span><\/td>\n5,5<\/span><\/td>\n5,5<\/span><\/td>\n5,5<\/span><\/td>\n<\/tr>\n
Po\u010det dotaz\u016f na \u00favazek<\/span><\/td>\n587,38<\/span><\/td>\n513,83<\/span><\/td>\n519,27<\/span><\/td>\n489,09<\/span><\/td>\n419,82<\/span><\/td>\n<\/tr>\n
Sta\u017een\u00fdch pln\u00fdch text\u016f na \u00favazek<\/span><\/td>\n5942,46<\/span><\/td>\n5336,00<\/span><\/td>\n6804,91<\/span><\/td>\n5833,82<\/span><\/td>\n4492,55<\/span><\/td>\n<\/tr>\n
Re\u00e1ln\u011b odpracovan\u00fdch dn\u00ed<\/span><\/td>\n226<\/span><\/td>\n227<\/span><\/td>\n223,72<\/span><\/td>\n220,45<\/span><\/td>\n184,36<\/span><\/td>\n<\/tr>\n
Po\u010det dotaz\u016f na \u00favazek a den<\/span><\/td>\n2,60<\/span><\/td>\n2,26<\/span><\/td>\n2,32<\/span><\/td>\n2,22<\/span><\/td>\n2,28<\/span><\/td>\n<\/tr>\n
Sta\u017een\u00fdch pln\u00fdch text\u016f na \u00favazek a den<\/span><\/td>\n26,29<\/span><\/td>\n23,51<\/span><\/td>\n30,24<\/span><\/td>\n25,93<\/span><\/td>\n21,29<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Tabulka 6: Ro\u010dn\u00ed vyt\u00ed\u017een\u00ed re\u0161er\u0161\u00e9r\u016f z odd\u011blen\u00ed ISS<\/p>\n

[1]<\/sup> \u00dadaje uveden\u00e9 k 1. 11. 2019. Data za \u0159\u00edjen v\u0161ak nejsou kompletn\u00ed. To se t\u00fdk\u00e1 po\u010dtu dotaz\u016f a sta\u017een\u00fdch pln\u00fdch text\u016f.<\/p>\n

V\u00fdvoj po\u010dtu p\u0159ijat\u00fdch objedn\u00e1vek v\u00a0kalend\u00e1\u0159n\u00edm roce<\/strong><\/p>\n

Velmi d\u016fle\u017eit\u00fdm faktorem pracovn\u00edho vyt\u00ed\u017een\u00ed re\u0161er\u0161\u00e9r\u016f v\u00a0NLK je rozlo\u017een\u00ed objedn\u00e1vek v\u00a0pr\u016fb\u011bhu roku. Nejv\u011bt\u0161\u00ed vyt\u00ed\u017een\u00ed p\u0159ipad\u00e1 na obdob\u00ed podzimu, jeho\u017e nejvyt\u00ed\u017een\u011bj\u0161\u00edm m\u011bs\u00edcem je \u0159\u00edjen, kdy doch\u00e1z\u00ed k\u00a0n\u00e1vratu vysoko\u0161kol\u00e1k\u016f do \u0161koly. Anom\u00e1li\u00ed je \u00fanor roku 2019, kdy do\u0161lo k\u00a0objedn\u00e1n\u00ed retrospektivn\u00ed re\u0161er\u0161e, kter\u00e1 poslou\u017eila jako podklad pro zv\u00e1\u017een\u00ed objedn\u00e1n\u00ed pr\u016fb\u011b\u017en\u00e9 re\u0161er\u0161e viz v\u00fd\u0161e.<\/p>\n

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Graf 1: M\u011bs\u00ed\u010dn\u00ed po\u010det objedn\u00e1vek jednor\u00e1zov\u00fdch re\u0161er\u0161\u00ed v\u00a0letech 2015 – 2019<\/p>\n

Od roku 2020 bude sn\u00ed\u017een po\u010det \u00favazk\u016f na po\u010det 4,25. V r\u00e1mci toho sn\u00ed\u017een\u00ed bude nutn\u00e9 uva\u017eovat o zm\u011bn\u00e1ch v pracovn\u00edm postupu p\u0159i zpracov\u00e1n\u00ed re\u0161er\u0161\u00ed, jako je zm\u011bna v\u00a0p\u0159\u00edstupu ke stahov\u00e1n\u00ed pln\u00fdch text\u016f, p\u0159\u00edpadn\u011b prodlou\u017een\u00ed doby zpracov\u00e1n\u00ed. Krom\u011b re\u0161er\u0161n\u00edch slu\u017eeb je n\u00e1pln\u00ed odd\u011blen\u00ed ISS tak\u00e9 spolupr\u00e1ce na manu\u00e1lech \/ tutori\u00e1lech, \u0161kolen\u00edch, e-learningu, rozv\u00edjen\u00ed port\u00e1lu Medvik atd. Toto v\u0161echno povede ke zv\u00fd\u0161en\u00ed n\u00e1rok\u016f na efektivitu pr\u00e1ce v\u00a0odd\u011blen\u00ed v\u00a0n\u00e1sleduj\u00edc\u00edm roce.<\/p>\n

Anal\u00fdza jednor\u00e1zov\u00fdch re\u0161er\u0161n\u00edch objedn\u00e1vek v letech 2015 \u2013 2018<\/strong><\/p>\n

Pro dopln\u011bn\u00ed celkov\u00e9ho obrazu t\u00fdkaj\u00edc\u00edho se re\u0161er\u0161n\u00edch slu\u017eeb v\u00a0NLK byla up\u0159ena pozornost i na jejich u\u017eivatele. Data pro anal\u00fdzu byla z\u00edsk\u00e1na z\u00a0objedn\u00e1vek v\u00a0p\u0159\u00edslu\u0161n\u00fdch letech. V kv\u011btnu 2018 v\u0161ak do\u0161lo k\u00a0ur\u010dit\u00fdm zm\u011bn\u00e1m v\u00a0objedn\u00e1vkov\u00e9m formul\u00e1\u0159i, kter\u00e9 byly vynuceny p\u0159ijet\u00edm normy GDPR. Ur\u010dit\u00e9 \u00fadaje v\u00a0objedn\u00e1vkov\u00e9m formul\u00e1\u0159i p\u0159estaly b\u00fdt povinn\u00e9 a n\u011bkter\u00e9 se p\u0159estaly vy\u017eadovat \u00fapln\u011b (nap\u0159. \u0161kola\/zam\u011bstn\u00e1n\u00ed), a proto do\u0161lo ke zkreslen\u00ed \u010d\u00e1sti v\u00fdsledk\u016f za rok 2018 t\u00fdkaj\u00edc\u00edch se afiliace u\u017eivatele. U\u017eivatel\u00e9 vyu\u017eili mo\u017enosti tyto \u00fadaje neuv\u00e1d\u011bt. V dal\u0161\u00edch letech to povede k\u00a0tomu, \u017ee se zv\u011bt\u0161\u00ed \u010d\u00e1st dat z\u00edskan\u00fdch z\u00a0objedn\u00e1vkov\u00fdch formul\u00e1\u0159\u016f, kter\u00e1 nebudeme moci interpretovat a porovn\u00e1vat s\u00a0v\u00fdsledky z\u00a0let 2015 a\u017e 2017.<\/p>\n

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Graf 2: Afiliace u\u017eivatel\u016f re\u0161er\u0161\u00ed – srovn\u00e1n\u00ed let 2015 – 2018<\/p>\n

Prvn\u00edm zkouman\u00fdm atributem u\u017eivatel\u016f byla jejich afiliace, tedy to odkud k\u00a0n\u00e1m p\u0159i\u0161li. V porovn\u00e1n\u00ed jednotliv\u00fdch kategori\u00ed ka\u017ed\u00fd rok nejpo\u010detn\u011bj\u0161\u00ed skupinou byli u\u017eivatel\u00e9 z\u00a0vysok\u00fdch \u0161kol, n\u00e1sledov\u00e1ni studenty vy\u0161\u0161\u00edch odborn\u00fdch \u0161kol. Jako t\u0159et\u00ed v\u00a0po\u0159ad\u00ed skon\u010dili u\u017eivatel\u00e9, kte\u0159\u00ed pracuj\u00ed v\u00a0nemocni\u010dn\u00edch za\u0159\u00edzen\u00edch. V\u00a0d\u016fsledku zaveden\u00ed normy GDPR do\u0161lo k\u00a0v\u00fdrazn\u00e9mu n\u00e1r\u016fstu kategori\u00ed ostatn\u00ed[10]<\/sup> a neuvedeno. Velk\u00fdm z\u00e1kazn\u00edkem byly v\u00a0roce 2015 zam\u011bstnanci firmy Zentiva, kter\u00e1 v\u0161ak postupn\u011b z\u00e1jem o re\u0161er\u0161e sni\u017eovala. V\u0161e bylo zakon\u010deno na za\u010d\u00e1tku\u00a0roku 2018 zru\u0161en\u00edm odb\u011bru datab\u00e1ze EMBASE, ze kter\u00e9 v\u0161echny re\u0161er\u0161e poch\u00e1zely.<\/p>\n

Pro p\u0159esn\u011bj\u0161\u00ed p\u0159edstavu, odkud na\u0161i u\u017eivatel\u00e9 p\u0159ich\u00e1zeli, byla vytvo\u0159ena tabulka \u010d. 7, kde jsou vybr\u00e1ny nej\u010dast\u011bji zastoupen\u00e9 instituce, ze kter\u00fdch p\u0159i\u0161lo alespo\u0148 deset u\u017eivatel\u016f.<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
2015<\/strong><\/span><\/td>\n<\/td>\n<\/td>\n2016<\/strong><\/span><\/td>\n<\/td>\n<\/td>\n2017<\/strong><\/span><\/td>\n<\/td>\n<\/td>\n2018<\/strong><\/span><\/td>\n<\/td>\n<\/tr>\n
ZENTIVA<\/span><\/td>\n120<\/span><\/td>\n<\/td>\nV\u0160Z Du\u0161kova<\/span><\/td>\n109<\/span><\/td>\n<\/td>\n1. LF UK<\/span><\/td>\n83<\/span><\/td>\n<\/td>\nNeuvedeno<\/span><\/td>\n100<\/span><\/td>\n<\/tr>\n
V\u0160Z Du\u0161kova<\/span><\/td>\n118<\/span><\/td>\n<\/td>\nJ\u010cU<\/span><\/td>\n68<\/span><\/td>\n<\/td>\nJ\u010cU<\/span><\/td>\n71<\/span><\/td>\n<\/td>\n1. LF UK<\/span><\/td>\n51<\/span><\/td>\n<\/tr>\n
1. LF UK<\/span><\/td>\n115<\/span><\/td>\n<\/td>\nZentiva<\/span><\/td>\n64<\/span><\/td>\n<\/td>\nV\u0160Z Du\u0161kova<\/span><\/td>\n55<\/span><\/td>\n<\/td>\nPraha<\/span><\/td>\n38<\/span><\/td>\n<\/tr>\n
J\u010cU<\/span><\/td>\n62<\/span><\/td>\n<\/td>\n1. LF UK<\/span><\/td>\n63<\/span><\/td>\n<\/td>\n3. LF UK<\/span><\/td>\n42<\/span><\/td>\n<\/td>\nV\u0160Z Du\u0161kova<\/span><\/td>\n30<\/span><\/td>\n<\/tr>\n
Neuvedeno<\/span><\/td>\n52<\/span><\/td>\n<\/td>\nV\u0160Z P\u0159\u00edbram<\/span><\/td>\n47<\/span><\/td>\n<\/td>\nUJEP<\/span><\/td>\n34<\/span><\/td>\n<\/td>\nFTVS UK<\/span><\/td>\n21<\/span><\/td>\n<\/tr>\n
V\u0160Z P\u0159\u00edbram<\/span><\/td>\n49<\/span><\/td>\n<\/td>\n\u010cVUT FBMI<\/span><\/td>\n30<\/span><\/td>\n<\/td>\n\u010cVUT FBMI<\/span><\/td>\n33<\/span><\/td>\n<\/td>\n3. LF UK<\/span><\/td>\n20<\/span><\/td>\n<\/tr>\n
3. LF UK<\/span><\/td>\n28<\/span><\/td>\n<\/td>\nNeuvedeno<\/span><\/td>\n21<\/span><\/td>\n<\/td>\nV\u0160Z P\u0159\u00edbram<\/span><\/td>\n33<\/span><\/td>\n<\/td>\nV\u0160Z P\u0159\u00edbram<\/span><\/td>\n20<\/span><\/td>\n<\/tr>\n
2. LF UK<\/span><\/td>\n20<\/span><\/td>\n<\/td>\nVFN Praha<\/span><\/td>\n20<\/span><\/td>\n<\/td>\nNeuvedeno<\/span><\/td>\n32<\/span><\/td>\n<\/td>\n2. LF UK<\/span><\/td>\n18<\/span><\/td>\n<\/tr>\n
VFN Praha<\/span><\/td>\n20<\/span><\/td>\n<\/td>\nSZU Bratislava<\/span><\/td>\n19<\/span><\/td>\n<\/td>\nUP Olomouc<\/span><\/td>\n30<\/span><\/td>\n<\/td>\nJ\u010cU<\/span><\/td>\n16<\/span><\/td>\n<\/tr>\n
FTVS<\/span><\/td>\n18<\/span><\/td>\n<\/td>\n2. LF UK<\/span><\/td>\n17<\/span><\/td>\n<\/td>\nPraha<\/span><\/td>\n21<\/span><\/td>\n<\/td>\n\u010cVUT FBMI<\/span><\/td>\n15<\/span><\/td>\n<\/tr>\n
V\u0160Z<\/span><\/td>\n16<\/span><\/td>\n<\/td>\n3. LF UK<\/span><\/td>\n17<\/span><\/td>\n<\/td>\nVFN Praha<\/span><\/td>\n21<\/span><\/td>\n<\/td>\nLD Praha<\/span><\/td>\n13<\/span><\/td>\n<\/tr>\n
Praha<\/span><\/td>\n15<\/span><\/td>\n<\/td>\nPraha<\/span><\/td>\n16<\/span><\/td>\n<\/td>\nZentiva<\/span><\/td>\n15<\/span><\/td>\n<\/td>\nSlovensko<\/span><\/td>\n13<\/span><\/td>\n<\/tr>\n
UJEP<\/span><\/td>\n14<\/span><\/td>\n<\/td>\nFN MOTOL<\/span><\/td>\n15<\/span><\/td>\n<\/td>\nFTVS UK<\/span><\/td>\n13<\/span><\/td>\n<\/td>\nUP Olomouc<\/span><\/td>\n13<\/span><\/td>\n<\/tr>\n
FN MOTOL<\/span><\/td>\n14<\/span><\/td>\n<\/td>\nUJEP<\/span><\/td>\n15<\/span><\/td>\n<\/td>\n2. LF UK<\/span><\/td>\n12<\/span><\/td>\n<\/td>\nEdwards<\/span><\/td>\n11<\/span><\/td>\n<\/tr>\n
VO\u0160 Je\u010dn\u00e1<\/span><\/td>\n13<\/span><\/td>\n<\/td>\nNem. Strakonice<\/span><\/td>\n13<\/span><\/td>\n<\/td>\nEdwards<\/span><\/td>\n12<\/span><\/td>\n<\/td>\nUJEP<\/span><\/td>\n11<\/span><\/td>\n<\/tr>\n
SZU Bratislava<\/span><\/td>\n12<\/span><\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\nNem. T\u00e1bor<\/span><\/td>\n11<\/span><\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
UP Olomouc<\/span><\/td>\n11<\/span><\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
KZ \u00dast\u00ed n. Labem<\/span><\/td>\n10<\/span><\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Tabulka 7: Afiliace u\u017eivatel\u016f re\u0161er\u0161\u00ed \u2013 nej\u010dast\u011bj\u0161\u00ed z\u00e1stupci<\/p>\n

Graf \u010d. 2 shrnuje zkouman\u00e9 roky v\u00a0celkov\u00fdch \u010d\u00edslech. Je tedy vid\u011bt, \u017ee podle uveden\u00e9 afiliace v\u00a0objedn\u00e1vk\u00e1ch studenti tvo\u0159\u00ed 55% u\u017eivatel\u016f. Nen\u00ed to v\u0161ak jedin\u00fd atribut, podle kter\u00e9ho se d\u00e1 rozeznat rozd\u011blen\u00ed u\u017eivatel\u016f, jak je vid\u011bt d\u00e1le.<\/p>\n

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Graf 3: Afiliace u\u017eivatel\u016f re\u0161er\u0161\u00ed – celkov\u00e9 rozd\u011blen\u00ed 2015 – 2018<\/p>\n

T\u00edm dal\u0161\u00edm atributem m\u016f\u017ee b\u00fdt \u00fa\u010del re\u0161er\u0161e. V\u00a0re\u0161er\u0161n\u00ed objedn\u00e1vce je to jedna z\u00a0kl\u00ed\u010dov\u00fdch polo\u017eek, jeliko\u017e podle n\u00ed re\u0161er\u0161\u00e9r m\u016f\u017ee uzp\u016fsobit fin\u00e1ln\u00ed v\u00fdb\u011br zdroj\u016f k\u00a0vyhled\u00e1v\u00e1n\u00ed. Tento atribut v\u0161ak u\u017eivatel\u00e9 v\u00a0objedn\u00e1vce mohou vyu\u017e\u00edt v\u00edcekr\u00e1t ne\u017e jednou. Ve srovn\u00e1n\u00ed za posledn\u00ed 4 roky p\u0159eva\u017euje nej\u010dast\u011bji \u00fa\u010del bakal\u00e1\u0159sk\u00e1 pr\u00e1ce n\u00e1sledov\u00e1na diplomovou prac\u00ed. Tyto dv\u011b kategorie jsou neochv\u011bjn\u00e9 ve sv\u00e9m postaven\u00ed, ale pak u\u017e doch\u00e1z\u00ed v\u00a0jednotliv\u00fdch letech ke st\u0159\u00edd\u00e1n\u00ed kategori\u00ed na jednotliv\u00fdch m\u00edstech. Nap\u0159. kategorie farmakovigilance byla v\u00a0roce 2015 na t\u0159et\u00edm m\u00edst\u011b, ale u\u017e o dva roky pozd\u011bji byla p\u0159edposledn\u00ed.<\/p>\n

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Graf 4: \u00da\u010dely re\u0161er\u0161\u00ed – srovn\u00e1n\u00ed let 2015 – 2018<\/p>\n

Celkov\u00fd pohled pak mluv\u00ed jasn\u011b. 65% \u00fa\u010del\u016f pat\u0159\u00ed student\u016fm s\u00a0kvalifika\u010dn\u00edmi pracemi z\u00a0vysok\u00fdch \u0161kol. Pro porovn\u00e1n\u00ed uv\u00e1d\u00edm 55%, kter\u00e9 bylo zji\u0161t\u011bno u afilia\u010dn\u00ed kategorie u\u017eivatele. To je zp\u016fsobeno t\u00edm, \u017ee ur\u010dit\u00e1 \u010d\u00e1st u\u017eivatel\u016f uv\u00e1d\u011bla m\u00edsto vysok\u00e9 \u0161koly nap\u0159. zam\u011bstn\u00e1n\u00ed, jeliko\u017e \u0161lo o pracuj\u00edc\u00ed studenty. \u010c\u00e1ste\u010dn\u011b je to zp\u016fsobeno i zaveden\u00edm normy GDPR, kdy u\u017e u\u017eivatel nemusel uv\u00e1d\u011bt svoj\u00ed afiliaci.<\/p>\n

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Graf 5: \u00da\u010dely re\u0161er\u0161\u00ed \u2013 celkov\u00e9 rozd\u011bln\u00ed v letech 2015 – 2018<\/p>\n

Dal\u0161\u00edm mo\u017en\u00fdm atributem, kter\u00fd mohl b\u00fdt z\u00a0objedn\u00e1vek vypozorov\u00e1n, jsou akademick\u00e9 tituly u\u017eivatele. I u tohoto atributu je t\u0159eba uv\u00e9st, \u017ee u\u017eivatel m\u016f\u017ee b\u00fdt za\u0159azen do v\u00edce kategori\u00ed. V\u00a0nejv\u011bt\u0161\u00edm mno\u017estv\u00ed objedn\u00e1vek nen\u00ed titul uveden. Je to zp\u016fsobeno dv\u011bma faktory. Prvn\u00edm faktorem je, \u017ee nej\u010dast\u011bj\u0161\u00ed u\u017eivatelem re\u0161er\u0161n\u00edch slu\u017eeb je student bakal\u00e1\u0159sk\u00e9ho studia. Na druh\u00e9m stran\u011b je vid\u011bt neochota \u010d\u00e1sti u\u017eivatel\u016f titul uv\u00e1d\u011bt. Tento faktor odhaluje op\u011bt hlavn\u011b atribut \u00fa\u010del re\u0161er\u0161\u00ed. Z\u00a0logiky v\u011bci lze p\u0159edpokl\u00e1dat, \u017ee by \u00fa\u010del re\u0161er\u0161e bakal\u00e1\u0159sk\u00e1 pr\u00e1ce minim\u00e1ln\u011b m\u011bl b\u00fdt roven atributu titul neuveden, p\u0159\u00edpadn\u011b v\u00a0kombinaci s\u00a0titulem DiS. To sam\u00e9 plat\u00ed pro \u00fa\u010del re\u0161er\u0161e diplomov\u00e1 pr\u00e1ce a bakal\u00e1\u0159sk\u00fd titul. Ostatn\u00ed tituly u\u017e pouze mohou dokumentovat z\u00e1jem o slu\u017eby mezi jednotliv\u00fdmi akademick\u00fdmi hodnostmi.<\/p>\n

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Graf 6: Uveden\u00e9 vzd\u011bl\u00e1n\u00ed – srovn\u00e1n\u00ed let 2015 – 2018<\/p>\n

Mezi kategorii ostatn\u00ed pat\u0159\u00ed tituly nap\u0159. Ing., RNDr., PaedDr., CSc., MBA, MgA., M.S. nebo MPH.<\/p>\n

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Graf 7: Uveden\u00e9 vzd\u011bl\u00e1n\u00ed – celkov\u00e9 rozd\u011blen\u00ed v letech 2015 \u2013 2018<\/p>\n

Jazykov\u00e9 vymezen\u00ed re\u0161er\u0161\u00ed se skl\u00e1d\u00e1 p\u0159edev\u0161\u00edm z\u00a0po\u017eadavk\u016f na anglick\u00fd a \u010desk\u00fd jazyk. Neust\u00e1le m\u00edrn\u011b p\u0159evl\u00e1d\u00e1 v\u00a0posledn\u00edch t\u0159ech letech angli\u010dtina. V\u011bt\u0161\u00ed rozd\u00edl v\u00a0roce 2015 je zp\u016fsoben objedn\u00e1vkami od spole\u010dnosti Zentiva, jejich\u017e re\u0161er\u0161e byly z\u00a0p\u0159ev\u00e1\u017en\u00e9 \u010d\u00e1sti pouze v angli\u010ditn\u011b. Mezi frekventovan\u00e9 jazyky pat\u0159\u00ed sloven\u0161tina a n\u011bm\u010dina. Z\u00a0ostatn\u00edch jazyk\u016f se je\u0161t\u011b \u010dast\u011bji objevuj\u00ed po\u017eadavky na francouz\u0161tinu,<\/span> p\u0159\u00edpadn\u011b ru\u0161tinu. Mezi ojedin\u011bl\u00e9 v\u00fdskyty se \u0159ad\u00ed nap\u0159. \u0161pan\u011bl\u0161tina nebo pol\u0161tina.<\/p>\n

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Graf 8: Jazykov\u00e9 vymezen\u00ed re\u0161er\u0161\u00ed v letech 2015 – 2018<\/p>\n

Pod\u00edl u\u017eivatel\u016f NLK<\/strong><\/p>\n

Opomenout celkov\u00fd pod\u00edl u\u017eivatel\u016f re\u0161er\u0161n\u00edch slu\u017eeb na celkov\u00e9m po\u010dtu u\u017eivatel\u016f NLK by bylo trestuhodn\u00e9. Bohu\u017eel pro rok 2015 u\u017e nejsou data z\u00a0d\u016fvodu skartace objedn\u00e1vek. Tabulka \u010d. 8 dokumentuje jasn\u011b, \u017ee pod\u00edl re\u0161er\u0161n\u00edch u\u017eivatel\u016f k\u00a0celkov\u00e9mu po\u010dtu u\u017eivatel\u016f v\u00a0letech 2016 \u2013 2018 se pohybuje v\u00a0rozmez\u00ed 8-10%.<\/p>\n\n\n\n\n\n\n
Rok<\/strong><\/span><\/td>\nRegistrovan\u00ed u\u017eivatel\u00e9 re\u0161er\u0161\u00ed<\/strong><\/span><\/td>\nU\u017eivatel\u016f knihovny<\/strong><\/span><\/td>\nProcentu\u00e1ln\u00ed vyj\u00e1d\u0159en\u00ed<\/strong><\/span><\/td>\n<\/tr>\n
2016<\/span><\/td>\n372<\/span><\/td>\n4 091<\/span><\/td>\n9%<\/span><\/td>\n<\/tr>\n
2017<\/span><\/td>\n403<\/span><\/td>\n3 953<\/span><\/td>\n10%<\/span><\/td>\n<\/tr>\n
2018<\/span><\/td>\n311<\/span><\/td>\n3 894<\/span><\/td>\n8%<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Tabulka 8: U\u017eivatel\u00e9 re\u0161er\u0161n\u00edch slu\u017eeb v NLK<\/p>\n

Z\u00a0toho vypl\u00fdv\u00e1 minim\u00e1ln\u011b jedna ot\u00e1zka, kter\u00e1 by m\u011bla b\u00fdt osv\u011btlena, a to kolik neregistrovan\u00fdch u\u017eivatel\u016f se stane registrovan\u00fdmi u\u017eivateli? Bylo by dobr\u00e9 v\u011bd\u011bt, jak\u00fd vliv maj\u00ed re\u0161er\u0161n\u00ed slu\u017eby v\u00a0z\u00edsk\u00e1v\u00e1n\u00ed nov\u00fdch u\u017eivatel\u016f NLK.<\/p>\n

Po\u010det registrovan\u00fdch u\u017eivatel\u016f tak odpov\u00edd\u00e1 zji\u0161t\u011bn\u00ed pr\u016fzkumu PhDr. Davida Horv\u00e1tha, Ph.D.,<\/span> z\u00a0roku 2013[11],<\/sup> ve kter\u00e9m zjistil, \u017ee 8% u\u017eivatel\u016f 2. l\u00e9ka\u0159sk\u00e9 fakulty Univerzity Karlovy vyu\u017e\u00edv\u00e1 re\u0161er\u0161n\u00edch slu\u017eeb. Nicm\u00e9n\u011b 44% dot\u00e1zan\u00fdch uvedlo, \u017ee si re\u0161er\u0161e tvo\u0159\u00ed samostatn\u011b, ale 48% respondent\u016f si re\u0161er\u0161i sami nezpracov\u00e1vaj\u00ed ani nevyu\u017e\u00edvaj\u00ed slu\u017eeb specialist\u016f. To je zaj\u00edmav\u00e1 c\u00edlov\u00e1 skupina student\u016f, l\u00e9ka\u0159\u016f nebo nel\u00e9ka\u0159sk\u00fdch pracovn\u00edk\u016f, kter\u00e1 by se mohla st\u00e1t potencion\u00e1ln\u00edmi u\u017eivateli. Proto by si zaslou\u017eila v\u00a0budoucnu vlastn\u00ed bli\u017e\u0161\u00ed pr\u016fzkum.<\/p>\n

Samotn\u00e9 v\u00fdsledky rozd\u011blen\u00ed u\u017eivatel\u016f na registrovan\u00e9 a neregistrovan\u00e9 m\u016f\u017eete vid\u011bt v\u00a0grafu \u010d. 9.<\/p>\n

\"\"<\/p>\n

Graf 9: Registrovan\u00ed a neregistrovan\u00ed u\u017eivatel\u00e9 re\u0161er\u0161\u00ed v letech 2016 – 2018<\/p>\n

Posledn\u00edm zkouman\u00fdm atributem, kter\u00fd lze z\u00a0objedn\u00e1vek vy\u010d\u00edst, je zp\u016fsob objedn\u00e1v\u00e1n\u00ed re\u0161er\u0161e. Byly zvoleny pouze dv\u011b kategorie, a to z\u00a0d\u016fvodu, \u017ee objedn\u00e1n\u00ed re\u0161er\u0161e prost\u0159ednictv\u00edm telefonu nebo e-mailu plat\u00ed ve srovn\u00e1n\u00ed s\u00a0prvn\u00edmi dv\u011bma kategoriemi za margin\u00e1ln\u00ed. Mezi lety 2015 a\u017e 2018 je vid\u011bt trend razantn\u00edho poklesu osobn\u00edch objedn\u00e1vek ve prosp\u011bch elektronick\u00e9ho formul\u00e1\u0159e. V\u00a0leto\u0161n\u00edm roce v\u0161ak zat\u00edm m\u016f\u017eeme hovo\u0159it o vyrovn\u00e1n\u00ed obou mo\u017enost\u00ed.<\/p>\n

\"\"<\/p>\n

Graf 10: Zp\u016fsoby objedn\u00e1n\u00ed re\u0161er\u0161\u00ed v letech 2015 – 2019[12]<\/sup><\/p>\n

Z\u00e1v\u011br \u2013 mo\u017en\u00e1 v\u00fdchodiska a n\u00e1m\u011bty<\/strong><\/p>\n

V\u00a0sou\u010dasn\u00e9 dob\u011b revidujeme nastaven\u00e9 pracovn\u00ed postupy zpracov\u00e1n\u00ed re\u0161er\u0161\u00ed kv\u016fli sn\u00ed\u017een\u00ed person\u00e1ln\u00edho obsazen\u00ed s\u00a0c\u00edlem tyto postupy zefektivnit. V\u00a0z\u00e1vislosti na objemu objedn\u00e1vek a kapacit\u011b bude snaha o zapojen\u00ed dal\u0161\u00edch koleg\u016f na dohled\u00e1v\u00e1n\u00ed pln\u00fdch text\u016f v\u00a0elektronick\u00e9 podob\u011b pro u\u017eivatele re\u0161er\u0161n\u00edch slu\u017eeb. Krom\u011b toho odd\u011blen\u00ed ISS bude spolupracovat na zlep\u0161en\u00ed u\u017eivatelsk\u00e9ho servis formou manu\u00e1l\u016f, kurz\u016f nebo poradenstv\u00ed pro podporu jejich samostatn\u00e9ho vyhled\u00e1v\u00e1n\u00ed.<\/p>\n

Ve zkouman\u00e9m obdob\u00ed do\u0161lo k\u00a0celkov\u00e9mu postupn\u00e9mu \u00fabytku re\u0161er\u0161n\u00edch slu\u017eeb, ale i k\u00a0objemu nakupovan\u00fdch licencovan\u00fdch datab\u00e1z\u00ed, ze kter\u00fdch se mohou poskytovat re\u0161er\u0161n\u00ed slu\u017eby i navazuj\u00edc\u00ed z\u00edsk\u00e1v\u00e1n\u00ed pln\u00fdch text\u016f. To m\u016f\u017ee implikovat z\u00e1vislost po\u010dtu elektronick\u00fdch licencovan\u00fdch zdroj\u016f a zpracovan\u00fdch re\u0161er\u0161\u00ed.<\/p>\n

Ke zm\u00edrn\u011bn\u00ed \u010di zastaven\u00ed postupn\u00e9ho poklesu ukazatel\u016f re\u0161er\u0161n\u00edch slu\u017eeb by mohlo v\u00fdrazn\u011b pomoci zv\u00fd\u0161en\u00e9 akvizi\u010dn\u00ed \u00fasil\u00ed v\u00a0oblasti EIZ a p\u0159esv\u011bd\u010den\u00ed z\u0159izovatele NLK o nav\u00fd\u0161en\u00ed prost\u0159edk\u016f pro tuto oblast.<\/p>\n

NLK je z\u00e1kladn\u00ed\u00a0branou pro z\u00edsk\u00e1n\u00ed kvalitn\u00edch informac\u00ed pro oblast medic\u00edny a zdravotnictv\u00ed v\u00a0\u010cR s\u00a0t\u00edm, \u017ee ke zlep\u0161en\u00ed u\u017eivatelsk\u00e9ho komfortu re\u0161er\u0161n\u00edch slu\u017eeb pat\u0159\u00ed prim\u00e1rn\u011b zaji\u0161\u0165ov\u00e1n\u00ed dostupnosti vyhledan\u00e9ho prim\u00e1rn\u00edho dokumentu.<\/p>\n

P\u0159edpoklad zv\u00fd\u0161en\u00ed po\u010dtu EIZ pak m\u016f\u017ee v\u00e9st k\u00a0dal\u0161\u00edm synergi\u00edm, co\u017e m\u016f\u017ee b\u00fdt nap\u0159. zv\u00fd\u0161en\u00ed po\u010dtu u\u017eivatel\u016f knihovny nebo zviditeln\u011bn\u00ed jejich slu\u017eeb. Nepochybn\u011b je tak\u00e9 d\u016fle\u017eit\u00e9 zlep\u0161it pov\u011bdom\u00ed o NLK a o poskytovan\u00fdch slu\u017eb\u00e1ch a vr\u00e1tit se k\u00a0u\u017eivatelsk\u00fdm v\u00fdzkum\u016fm, kter\u00e9 jsou vhodn\u00fdm n\u00e1strojem pro potvrzen\u00ed hypot\u00e9z vze\u0161l\u00fdch z\u00a0p\u0159edkl\u00e1dan\u00e9 anal\u00fdzy re\u0161er\u0161n\u00edch slu\u017eeb.<\/p>\n

[1]<\/sup> Z\u00e1kon \u010d. 257\/2001 Sb., o knihovn\u00e1ch a podm\u00ednk\u00e1ch provozov\u00e1n\u00ed ve\u0159ejn\u00fdch knihovnick\u00fdch a informa\u010dn\u00edch slu\u017eeb (knihovn\u00ed z\u00e1kon). epravo.cz. [online]. [cit. 2019-12-02]. Dostupn\u00fd z: http:\/\/www.epravo.cz\/top\/zakony\/sbirka-zakonu\/zakon-ze-dne-29-cervna-2001-o-knihovnach-a-podminkach-provozovani-verejnych-knihovnickych-a-informacnich-sluzeb-knihovni-zakon-2631.html] ISSN 1213-189X<\/a>.\n[2]<\/sup> \u010cESKO. MINISTERSTVO KULTURY \u010cR. Metodick\u00e9 vyj\u00e1d\u0159en\u00ed Ministerstva kultury k problematice poskytov\u00e1n\u00ed ve\u0159ejn\u00fdch knihovnick\u00fdch a informa\u010dn\u00edch slu\u017eeb zp\u016fsobem zaru\u010duj\u00edc\u00edm rovn\u00fd p\u0159\u00edstup v\u0161em bez rozd\u00edlu [online]. [cit. 2019-12-02]. Dostupn\u00fd z: https:\/\/ipk.nkp.cz\/docs\/legislativa\/Metodicke-vyjadreni-k-principu-rovnosti-podle-knihovniho-zakona_1.pdf<\/a>\n[3]<\/sup> Jeliko\u017e pro l\u00e9ta 2014 a 2015 byly dostupn\u00e9 \u00fadaje<\/span> vztahuj\u00edc\u00ed se pouze k celkov\u00e9mu po\u010dtu sta\u017een\u00fdch pln\u00fdch text\u016f, rozhodl jsem se dopo\u010d\u00edtat jejich hodnotu sta\u017een\u00fdch zahrani\u010dn\u00edch pln\u00fdch text\u016f. Nejprve jsem se musel vypo\u0159\u00e1dat s mno\u017estv\u00edm voln\u011b dostupn\u00fdch pln\u00fdch text\u016f, kter\u00e9 jsou dostupn\u00e9 voln\u011b d\u00edky p\u0159\u00edstupu Open Access a r\u016fzn\u00fdm repozit\u00e1\u0159\u016fm. Sledoval jsem tedy po\u010det t\u011bchto pln\u00fdch text\u016f na vzorku 20 objedn\u00e1vek. Z tohoto vzorku mi vy\u0161el pod\u00edl v rozmez\u00ed 10 \u2013 15%. Ode\u010detl jsem z celkov\u00fdch \u010d\u00edsel sta\u017een\u00fdch zahrani\u010dn\u00edch pln\u00fdch text\u016f horn\u00ed a spodn\u00ed hranici m\u00e9ho pozorov\u00e1n\u00ed pro roky 2016 – 2018. N\u00e1sledn\u011b jsem dopo\u010d\u00edtal medi\u00e1n sta\u017een\u00fdch zahrani\u010dn\u00edch pln\u00fdch text\u016f za l\u00e9ta 2016 \u2013 2018, kter\u00fd jsem pou\u017eil jako v\u00fdchoz\u00ed hodnotu pro roky 2014 a 2015.\n[4]<\/sup> MAHMOOD, Khalid. Do People Overestimate their Information Literacy Skills? A Systematic Review of Empirical Evidence on the Dunning-Kruger Effect. Communications in Information Literacy [online]. 2016, 10(2), 199-220 [cit. 2019-12-04]. ISSN 19335954. Dostupn\u00e9 z: http:\/\/search.ebscohost.com\/login.aspx?direct=true&db=lxh&an=120468655&scope=site<\/a>\n[5]<\/sup> \u00dadaje uveden\u00e9 k\u00a01. 11. 2019\n[6]<\/sup> LESENKOV\u00c1, Eva, Helena BOUZKOV\u00c1, Ad\u00e9la JAROL\u00cdMKOV\u00c1, Filip K\u0158\u00cd\u017d, Kl\u00e1ra MA\u0160KOV\u00c1 a Lenka MAIXNEROV\u00c1. MedLike – spolehliv\u00e9 informace o zdrav\u00ed a nemoci pro ob\u010dana v N\u00e1rodn\u00ed l\u00e9ka\u0159sk\u00e9 knihovn\u011b. In: MEDSOFT … 2017, s. 135-140. ISSN 1803-8115. Dostupn\u00e9 tak\u00e9 z: http:\/\/www.creativeconnections.cz\/medsoft\/<\/a>\n[7]<\/sup> \u00dadaje uveden\u00e9 k\u00a01. 11. 2019\n[8]<\/sup> Od v\u0161ech pracovn\u00edch dn\u00ed byla ode\u010dtena povinn\u00e1 dovolen\u00e1 a dny str\u00e1ven\u00e9 na nemocensk\u00e9.\n[9]<\/sup> \u00dadaje uveden\u00e9 k 1. 11. 2019. Data za \u0159\u00edjen v\u0161ak nejsou kompletn\u00ed. To se t\u00fdk\u00e1 po\u010dtu dotaz\u016f a sta\u017een\u00fdch pln\u00fdch text\u016f.\n[10]<\/sup> Uv\u00e1d\u00ed nap\u0159. m\u011bsto, ve kter\u00e9m bydl\u00ed, m\u00edsto soukrom\u00e9 praxe atp.\n[11]<\/sup> HORV\u00c1TH, David. Pr\u016fzkum informa\u010dn\u00edho chov\u00e1n\u00ed u\u017eivatel\u016f knihovny 2. l\u00e9ka\u0159sk\u00e9 fakulty UK a Fakultn\u00ed nemocnice Motol v Praze. ProInflow [online]. 2014, 5 [cit. 2019-11-06]. DOI: 10.5817\/ProIn2013-3-8. ISSN 1804-2406. Dostupn\u00e9 z: http:\/\/www.phil.muni.cz\/journals\/index.php\/proinflow\/article\/view\/2013-3-8<\/a>\n[12]<\/sup> \u00dadaje uveden\u00e9 k\u00a01. 11. 2019<\/p>\n

\r\n

Citace<\/h2>\r\n

KOL\u00cdN, Adam. . L\u00e9ka\u0159sk\u00e1 knihovna<\/i> [online]. 2019, ro\u010d. 24, \u010d. 3-4 [cit. 05.11.2026]. Dostupn\u00e9 z: https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/pages\/4829<\/a>. ISSN 1804-2031.<\/p><\/p>\n","protected":false},"excerpt":{"rendered":"

Mgr. Adam KOL\u00cdN, NLK Re\u0161er\u0161n\u00ed slu\u017eby jsou jednou ze z\u00e1kladn\u00edch slu\u017eeb[1] poskytovan\u00fdch N\u00e1rodn\u00ed l\u00e9ka\u0159skou knihovnou (d\u00e1le jen NLK) v\u00a0odd\u011blen\u00ed informa\u010dn\u00edch a speci\u00e1ln\u00edch slu\u017eeb (d\u00e1le ISS). Jako ve\u0159ejn\u00e1 knihovna NLK slu\u017ebu poskytuje v\u0161em osob\u00e1m star\u0161\u00edch 15 let[2]. U\u017eivatel\u00e9 si ji mohou objednat osobn\u011b, pomoc\u00ed webov\u00e9ho formul\u00e1\u0159e, e-mailem nebo telefonicky. Re\u0161er\u0161e je zpracov\u00e1na z elektronick\u00fdch licencovan\u00fdch nebo voln\u011b dostupn\u00fdch […]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":4750,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[56],"class_list":["post-4829","page","type-page","status-publish","hentry","tag-clanky"],"translation":{"provider":"WPGlobus","version":"3.0.6","language":"en","enabled_languages":["cs","en"],"languages":{"cs":{"title":true,"content":true,"excerpt":false},"en":{"title":false,"content":false,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/pages\/4829","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/comments?post=4829"}],"version-history":[{"count":46,"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/pages\/4829\/revisions"}],"predecessor-version":[{"id":6042,"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/pages\/4829\/revisions\/6042"}],"up":[{"embeddable":true,"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/pages\/4750"}],"wp:attachment":[{"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/media?parent=4829"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/categories?post=4829"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/tags?post=4829"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}