{"id":7015,"date":"2022-12-19T09:50:04","date_gmt":"2022-12-19T08:50:04","guid":{"rendered":"https:\/\/casopis.nlk.cz\/?page_id=7015"},"modified":"2022-12-21T15:28:46","modified_gmt":"2022-12-21T14:28:46","slug":"reserse-v-narodni-lekarske-knihovne-v-letech-2019-2021","status":"publish","type":"page","link":"https:\/\/casopis.nlk.cz\/en\/archiv\/2022-27-3-4\/reserse-v-narodni-lekarske-knihovne-v-letech-2019-2021\/","title":{"rendered":"Re\u0161er\u0161e v N\u00e1rodn\u00ed l\u00e9ka\u0159sk\u00e9 knihovn\u011b v letech 2019 – 2021"},"content":{"rendered":"

Mgr. Adam Kol\u00edn, NLK<\/strong><\/p>\n

Re\u0161er\u0161n\u00ed slu\u017eba je jednou ze z\u00e1kladn\u00edch slu\u017eeb [1] poskytovan\u00fdch N\u00e1rodn\u00ed l\u00e9ka\u0159skou knihovnou (d\u00e1le jen NLK) v odd\u011blen\u00ed informa\u010dn\u00edch a speci\u00e1ln\u00edch slu\u017eeb (d\u00e1le ISS). Jako ve\u0159ejn\u00e1 knihovna poskytuje slu\u017ebu v\u0161em osob\u00e1m star\u0161\u00edm 15 let. [2]\u00a0U\u017eivatel\u00e9 si ji mohou objednat osobn\u011b, pomoc\u00ed webov\u00e9ho formul\u00e1\u0159e, e-mailem nebo telefonicky. Re\u0161er\u0161e je zpracov\u00e1na z elektronick\u00fdch licencovan\u00fdch<\/a> nebo voln\u011b dostupn\u00fdch zdroj\u016f.<\/p>\n

\u010cl\u00e1nek navazuje na p\u0159edchoz\u00ed text, kter\u00fd srovn\u00e1val data z let 2015 \u2013 2018.[3]\u00a0Pod\u00edv\u00e1me se zde na v\u00fdvoj re\u0161er\u0161n\u00edch slu\u017eeb b\u011bhem pandemie Covid-19 a na to, jak\u00fd m\u011bla pandemie vliv na tuto slu\u017ebu. Pro pot\u0159eby dal\u0161\u00edho srovn\u00e1n\u00ed je i struktura textu stejn\u00e1.<\/p>\n

Na za\u010d\u00e1tek p\u0159ipomenu to, jak\u00e9 parametry jsou pro vyhodnocen\u00ed statistik jednor\u00e1zov\u00fdch re\u0161er\u0161\u00ed d\u016fle\u017eit\u00e9. V\u00edce ne\u017e objedn\u00e1vka re\u0161er\u0161e je podstatn\u00fd po\u010det re\u0161er\u0161n\u00edch dotaz\u016f, kter\u00e9 z\u00a0objedn\u00e1vky vzejdou, l\u00e9pe vypov\u00edd\u00e1 o n\u00e1ro\u010dnosti zpracov\u00e1n\u00ed. Pro kontext jsou uvedeny i vybran\u00e9 \u00fadaje o vyu\u017eit\u00ed elektronick\u00fdch informa\u010dn\u00edch zdroj\u016f, kter\u00e9 jsou pro re\u0161er\u0161n\u00ed slu\u017eby z\u00e1kladn\u00edm n\u00e1strojem. Krom\u011b toho budou prezentov\u00e1ny \u00fadaje z\u00a0anal\u00fdzy re\u0161er\u0161n\u00edch objedn\u00e1vek a dal\u0161\u00ed statistick\u00e1 data s\u00a0re\u0161er\u0161emi spojen\u00e1.<\/p>\n

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Re\u0161er\u0161n\u00ed slu\u017eby v NLK \u2013 statistiky<\/strong><\/p>\n

Mezi roky 2019 a 2020 do\u0161lo k\u00a0v\u00fdrazn\u00e9mu poklesu objedn\u00e1vek, a tedy i zpracovan\u00fdch re\u0161er\u0161n\u00edch dotaz\u016f, v\u00a0z\u00e1vislosti na pandemii Covid-19. Obdobn\u00fd pokles je typick\u00fd pro v\u0161echny ostatn\u00ed parametry. V\u00a0roce 2021 do\u0161lo k\u00a0m\u00edrn\u00e9mu n\u00e1r\u016fstu, co se t\u00fd\u010de objedn\u00e1vek, ale k\u00a0v\u00fdrazn\u011bj\u0161\u00ed prom\u011bn\u011b slo\u017eitosti zpracov\u00e1n\u00ed re\u0161er\u0161\u00ed. Podle srovn\u00e1n\u00ed po\u010dtu re\u0161er\u0161n\u00edch dotaz\u016f mezi lety 2020 a 2021 do\u0161lo tedy k\u00a0zad\u00e1v\u00e1n\u00ed komplexn\u011bj\u0161\u00edch objedn\u00e1vek.<\/p>\n

Situace s elektronick\u00fdmi informa\u010dn\u00edmi zdroji (d\u00e1le EIZ) se ust\u00e1lila, jeliko\u017e od roku 2018 nedo\u0161lo k\u00a0\u017e\u00e1dn\u00e9 zm\u011bn\u011b, co se t\u00fd\u010de licencovan\u00fdch datab\u00e1z\u00ed. Zna\u010dn\u00fd vliv na n\u00e1r\u016fst mezi l\u00e9ty 2020 a 2021 p\u0159ev\u00e1\u017en\u011b \u010desk\u00fdch pln\u00fdch text\u016f k\u00a0re\u0161er\u0161\u00edm m\u011bl fakt, \u017ee b\u011bhem pandemie Covid-19 do\u0161lo v\u00a0r\u00e1mci odd\u011blen\u00ed ISS k\u00a0vzniku nov\u00e9 agendy, a to kontroly a dopln\u011bn\u00ed z\u00e1znam\u016f v\u00a0datab\u00e1zi Bibliographia medica \u010cechoslovaca o DOI identifik\u00e1tory a odkazy na pln\u00e9 texty.<\/p>\n

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Tabulka 1: Jednor\u00e1zov\u00e9 re\u0161er\u0161e v\u00a0NLK v\u00a0letech 2019 \u2013 2021<\/em><\/p>\n

V\u00a0letech 2019 \u2013 2021 stoupl vliv re\u0161er\u0161n\u00edch slu\u017eeb na vyu\u017e\u00edvanost EIZ. Bylo vyu\u017eito v\u00fdpo\u010dtu, kter\u00fd na z\u00e1klad\u011b zkouman\u00e9ho vzorku 20 objedn\u00e1vek v kombinaci s\u00a0po\u010dtem obsa\u017een\u00fdch Open Access pln\u00fdch text\u016f u zahrani\u010dn\u00ed \u010d\u00e1sti re\u0161er\u0161e, uk\u00e1zal pod\u00edl 10 a\u017e 15 % na celkov\u00e9m po\u010dtu zahrani\u010dn\u00edch pln\u00fdch text\u016f. Hodnoty pro tyto v\u00fdpo\u010dty vid\u00edte v\u00a0tabulce \u010d. 2.<\/p>\n

P\u0159esto\u017ee do\u0161lo v\u00a0roce 2020 k\u00a0poklesu objedn\u00e1vek i re\u0161er\u0161n\u00edch dotaz\u016f, hodnoty jak pro po\u010det dotaz\u016f na 1 objedn\u00e1vku, tak pln\u00fdch text\u016f na objedn\u00e1vku pr\u016fb\u011b\u017en\u011b rostly.<\/p>\n

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Tabulka 2: Vliv re\u0161er\u0161n\u00edch slu\u017eeb na\u00a0vyu\u017e\u00edvanost EIZ v\u00a0letech 2019 – 2021<\/em><\/p>\n

Pr\u016fb\u011b\u017en\u00e9 re\u0161er\u0161e a dal\u0161\u00ed slu\u017eby<\/strong><\/p>\n

Dal\u0161\u00ed \u010d\u00e1st\u00ed re\u0161er\u0161n\u00edch slu\u017eeb, kter\u00e9 NLK poskytuje, jsou pr\u016fb\u011b\u017en\u00e9 re\u0161er\u0161e, kter\u00e9 v\u00a0podstat\u011b stagnuj\u00ed. V\u00a0roce 2019 v\u0161ak p\u0159i\u0161la velk\u00e1 objedn\u00e1vka na pr\u016fb\u011b\u017en\u00e9 re\u0161er\u0161e, a to pro celkem 128 profil\u016f, na sledov\u00e1n\u00ed konkr\u00e9tn\u00edch autor\u016f z\u00a0kardiologie pro l\u00e9ka\u0159sko-technologickou firmu. Bohu\u017eel hned n\u00e1sleduj\u00edc\u00ed rok byla pr\u016fb\u011b\u017en\u00e1 re\u0161er\u0161e zru\u0161ena, jeliko\u017e do\u0161lo ke zm\u011bn\u011b v\u00a0p\u0159\u00edstupu firmy a ta p\u0159e\u0161la na sledov\u00e1n\u00ed publika\u010dn\u00ed \u010dinnosti autor\u016f p\u0159es vlastn\u00ed elektronick\u00fd syst\u00e9m. Krom\u011b toho p\u0159ibyl je\u0161t\u011b jeden profil v\u00a0roce 2020, kter\u00fd v\u0161ak byl hned v\u00a0roce 2022 zru\u0161en. Vyhl\u00eddky pro tuto slu\u017ebu nejsou nejlep\u0161\u00ed, nebo\u0165 v\u00a0podstat\u011b z\u016fst\u00e1vaj\u00ed pouze profily, kter\u00e9 jsou zde dlouhodob\u011b sledov\u00e1ny, je v\u0161ak ot\u00e1zkou, zda do budoucna je\u0161t\u011b m\u00e1 smysl tuto slu\u017ebu v\u016fbec nab\u00edzet.<\/p>\n

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Tabulka 3: Pr\u016fb\u011b\u017en\u00e9 re\u0161er\u0161e v\u00a0letech 2019 – 2021<\/em><\/p>\n

Dal\u0161\u00ed slu\u017eby v r\u00e1mci odd\u011blen\u00ed ISS jsou nav\u00e1zan\u00e9 na u\u017eivatele a jejich p\u0159\u00edm\u00fd kontakt v r\u00e1mci knihovny. Re\u0161er\u0161n\u00ed slu\u017eby pro jednor\u00e1zov\u00e9 nebo pr\u016fb\u011b\u017en\u00e9 re\u0161er\u0161e lze praktikovat bez p\u0159\u00edm\u00e9ho kontaktu s u\u017eivatelem, a jak n\u00e1m uk\u00e1zala pandemie Covid-19, nezas\u00e1hlo to re\u0161er\u0161n\u00ed slu\u017eby takov\u00fdm zp\u016fsobem, aby nebylo co d\u011blat. Slu\u017eby (v\u00fdp\u016fj\u010dn\u00ed nebo MVS), kter\u00e9 vy\u017eaduj\u00ed p\u0159\u00edm\u00fd kontakt s u\u017eivatelem, ale byly posti\u017eeny v\u00fdrazn\u011b. Plat\u00ed to i pro polo\u017eky v tabulce \u010d. 5 n\u00e1v\u0161t\u011bvnost knihovny<\/em> nebo objednan\u00fd u\u017eivatel<\/em> (konzultace). Pandemie Covid-19 tyto ukazatele zredukovala na polovinu a nastartovala jejich pokles i v\u00a0roce dal\u0161\u00edm. A\u017e p\u0159\u00ed\u0161t\u00ed roky uk\u00e1\u017eou, zda p\u016fjde o trend trval\u00fd.<\/p>\n

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Tabulka 4: Re\u0161er\u0161n\u00ed slu\u017eby v\u00a0p\u0159\u00edm\u00e9m kontaktu s\u00a0u\u017eivatelem v\u00a0letech 2019 – 2021<\/em><\/p>\n

Re\u0161er\u0161e trochu jinak \u2013 MedLike<\/strong><\/p>\n

V\u011bt\u0161\u00ed pozornosti se v\u00a0dob\u011b pandemie Covid-19 dostalo dopl\u0148ov\u00e1n\u00ed port\u00e1lu MedLike<\/a> v d\u016fsledku men\u0161\u00edho po\u010dtu objedn\u00e1vek jednor\u00e1zov\u00fdch re\u0161er\u0161\u00ed. Pracovn\u00edk re\u0161er\u0161n\u00edho odd\u011blen\u00ed na p\u0159edem vybran\u00e1 t\u00e9mata prov\u00e1d\u00ed re\u0161er\u0161e ve voln\u011b dostupn\u00fdch internetov\u00fdch zdroj\u00edch. K jeho pr\u00e1ci pat\u0159\u00ed jak samotn\u00fd v\u00fdb\u011br zdroj\u016f, tak posouzen\u00ed form\u00e1ln\u00edch kvalit zp\u0159\u00edstupn\u011bn\u00fdch zdroj\u016f. [4] Okruh t\u00e9mat samoz\u0159ejm\u011b nen\u00ed nevy\u010derpateln\u00fd, nicm\u00e9n\u011b je t\u0159eba br\u00e1t v potaz je\u0161t\u011b pr\u016fb\u011b\u017en\u00e9 re\u0161er\u0161e k z\u00edsk\u00e1n\u00ed nov\u00e9ho p\u0159\u00edr\u016fstku zdroj\u016f k ur\u010dit\u00e9mu t\u00e9matu za ur\u010dit\u00e9 \u010dasov\u00e9 obdob\u00ed pro pot\u0159eby port\u00e1lu. Od vzniku port\u00e1lu pat\u0159il tedy rok 2020 a 2021 v dopl\u0148ov\u00e1n\u00ed nov\u00fdch zdroj\u016f mezi t\u0159i nejbohat\u0161\u00ed, jak m\u016f\u017eete vid\u011bt v tabulce \u010d. 5.<\/p>\n

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Tabulka 5: MedLike \u2013 celkov\u00fd po\u010det za\u0159azen\u00fdch zdroj\u016f do\u00a0port\u00e1lu v\u00a0letech 2019 – 2021<\/em><\/p>\n

Pracovn\u00ed vyt\u00ed\u017een\u00ed re\u0161er\u0161\u00e9r\u016f<\/strong><\/p>\n

Jin\u00fd mo\u017en\u00fd \u00fahel pohledu na pr\u00e1ci re\u0161er\u0161n\u00edho odd\u011blen\u00ed nab\u00edz\u00ed vyt\u00ed\u017een\u00ed jednotliv\u00fdch pracovn\u00edk\u016f, kter\u00e9 je dokumentov\u00e1no v tabulce \u010d. 6. Pro porovn\u00e1n\u00ed byly zvoleny n\u00e1sleduj\u00edc\u00ed parametry: celkov\u00fd po\u010det re\u0161er\u0161n\u00edch dotaz\u016f, po\u010det sta\u017een\u00fdch pln\u00fdch text\u016f, po\u010det \u00favazk\u016f a skute\u010dn\u00fd po\u010det odpracovan\u00fdch dn\u00ed na jeden pln\u00fd \u00favazek (od v\u0161ech pracovn\u00edch dn\u00ed byla ode\u010dtena povinn\u00e1 dovolen\u00e1 a dny str\u00e1ven\u00e9 na nemocensk\u00e9). V tomto statistick\u00e9m p\u0159ehledu v\u0161ak nikde nen\u00ed zapo\u010dten \u010das, kter\u00fd pracovn\u00edkovi zab\u00edr\u00e1 nap\u0159. sezn\u00e1men\u00ed s t\u00e9matem, co\u017e by \u0161lo velice obt\u00ed\u017en\u011b kvantifikovat, agenda spojen\u00e1 s evidenc\u00ed re\u0161er\u0161\u00ed nebo komunikace se samotn\u00fdmi u\u017eivateli.<\/p>\n

V listopadu 2019 do\u0161lo k sn\u00ed\u017een\u00ed po\u010dtu \u00favazk\u016f o 1,25 \u00favazku v odd\u011blen\u00ed ISS. Do\u0161lo tedy k \u00faprav\u011b a k lep\u0161\u00ed organizaci pr\u00e1ce se zbyl\u00fdmi \u00favazky, aby byla \u010d\u00e1ste\u010dn\u011b zachov\u00e1na alokace po\u010dtu \u00favazk\u016f na re\u0161er\u0161n\u00ed slu\u017eby v r\u00e1mci odd\u011blen\u00ed.<\/p>\n

Pandemie Covid-19 zp\u016fsobila pokles u dat pro rok 2020. Sou\u010dasn\u011b v\u0161ak s\u00a0n\u00e1r\u016fstem v\u00a0roce 2021 vyvstala ot\u00e1zka, jak l\u00e9pe zvl\u00e1dat n\u00e1r\u016fst po\u010dtu objedn\u00e1vek, dotaz\u016f a z\u00edsk\u00e1v\u00e1n\u00ed pln\u00fdch text\u016f. Prozat\u00edm se v\u00a0leto\u0161n\u00edm roce p\u0159istoupilo k\u00a0vyu\u017eit\u00ed dal\u0161\u00edch koleg\u016f pro pot\u0159eby z\u00edsk\u00e1v\u00e1n\u00ed pln\u00fdch text\u016f vzhledem k\u00a0n\u00e1r\u016fstu \u010dasov\u00e9 n\u00e1ro\u010dnosti \u00fakon\u016f s\u00a0t\u00edm spojen\u00fdch, ale sou\u010dasn\u011b tak\u00e9 uva\u017eujeme nad zm\u011bnou form\u00e1ln\u00edho zpracov\u00e1n\u00ed\u00a0 a doru\u010den\u00ed re\u0161er\u0161e do budoucna.<\/p>\n

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Tabulka 6: Ro\u010dn\u00ed vyt\u00ed\u017een\u00ed re\u0161er\u0161\u00e9r\u016f z\u00a0odd\u011blen\u00ed ISS<\/em><\/p>\n

V\u00fdvoj po\u010dtu p\u0159ijat\u00fdch objedn\u00e1vek v\u00a0kalend\u00e1\u0159n\u00edm roce<\/strong><\/p>\n

D\u016fle\u017eit\u011bj\u0161\u00edm pohledem v\u00a0evidenci objedn\u00e1vek je jejich rozlo\u017een\u00ed b\u011bhem roku. Jak m\u016f\u017eete vid\u011bt v\u00a0grafu 1, nejvyt\u00ed\u017een\u011bj\u0161\u00ed obdob\u00ed je podzim, a to dlouhodob\u011b. Anom\u00e1li\u00ed je \u00fanor roku 2019, kdy do\u0161lo k\u00a0objedn\u00e1n\u00ed retrospektivn\u00ed re\u0161er\u0161e, kter\u00e1 poslou\u017eila jako podklad pro zv\u00e1\u017een\u00ed objedn\u00e1n\u00ed pr\u016fb\u011b\u017en\u00e9 re\u0161er\u0161e pro l\u00e9ka\u0159skou technologickou firmu viz \u010d\u00e1st Pr\u016fb\u011b\u017en\u00e9 re\u0161er\u0161e a dal\u0161\u00ed slu\u017eby<\/em>.<\/p>\n

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Graf 1: M\u011bs\u00ed\u010dn\u00ed po\u010det objedn\u00e1vek jednor\u00e1zov\u00fdch re\u0161er\u0161\u00ed v\u00a0letech 2019 \u2013 2021<\/em><\/p>\n

Je\u0161t\u011b p\u0159esn\u011bj\u0161\u00ed pro uk\u00e1zku vyt\u00ed\u017eenosti p\u0159i zpracov\u00e1n\u00ed jednor\u00e1zov\u00fdch re\u0161er\u0161\u00ed je sledov\u00e1n\u00ed parametru re\u0161er\u0161n\u00edch dotaz\u016f b\u011bhem roku. Zm\u011bna sledovan\u00e9ho parametru v\u00a0grafu 2 ukazuje, jak se odli\u0161uje k\u0159ivka od zapo\u010dten\u00ed p\u0159ijet\u00ed objedn\u00e1vky.<\/p>\n

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Graf 2: M\u011bs\u00ed\u010dn\u00ed po\u010det re\u0161er\u0161n\u00edch dotaz\u016f v\u00a0letech 2019 – 2021<\/em><\/p>\n

Anal\u00fdza jednor\u00e1zov\u00fdch re\u0161er\u0161n\u00edch objedn\u00e1vek v letech 2019 \u2013 2021 <\/strong><\/p>\n

Pro dopln\u011bn\u00ed celkov\u00e9ho obrazu t\u00fdkaj\u00edc\u00edho se re\u0161er\u0161n\u00edch slu\u017eeb v\u00a0NLK byla up\u0159ena pozornost i\u00a0na\u00a0jejich u\u017eivatele. Data pro anal\u00fdzu byla z\u00edsk\u00e1na z\u00a0objedn\u00e1vek v\u00a0p\u0159\u00edslu\u0161n\u00fdch letech. V\u00a0dal\u0161\u00ed \u010d\u00e1sti se tedy zam\u011b\u0159\u00edme na form\u00e1ln\u00ed \u00fadaje ze zad\u00e1n\u00ed, jako jsou \u00fa\u010del re\u0161er\u0161e<\/em>, titul u\u017eivatele<\/em> nebo jeho jazykov\u00e1 v\u00fdbava<\/em>.<\/p>\n

V\u00a0re\u0161er\u0161n\u00ed objedn\u00e1vce je \u00fa\u010del re\u0161er\u0161e<\/em> jednou z\u00a0kl\u00ed\u010dov\u00fdch polo\u017eek, jeliko\u017e podle n\u011bj re\u0161er\u0161\u00e9r m\u016f\u017ee uzp\u016fsobit fin\u00e1ln\u00ed v\u00fdb\u011br zdroj\u016f k\u00a0vyhled\u00e1v\u00e1n\u00ed. Tento atribut v\u0161ak u\u017eivatel\u00e9 v\u00a0objedn\u00e1vce mohou vyu\u017e\u00edt v\u00edcekr\u00e1t ne\u017e jednou. Na prvn\u00edch dvou m\u00edstech od posledn\u00edho vyhodnocen\u00ed se nic nezm\u011bnilo. Nej\u010dast\u011bj\u0161\u00edm \u00fa\u010delem re\u0161er\u0161e je bakal\u00e1\u0159sk\u00e1 pr\u00e1ce<\/em>, druh\u00fdm nej\u010dast\u011bj\u0161\u00edm je diplomov\u00e1 pr\u00e1ce<\/em>. Zaj\u00edmav\u00e9 je, \u017ee do\u0161lo k\u00a0velmi v\u00fdrazn\u00e9mu \u00fabytku objedn\u00e1vek, kde nebyl vypln\u011bn \u00fa\u010del re\u0161er\u0161e. Nejsp\u00ed\u0161e jde o vliv pandemie Covid-19, kter\u00e1 p\u0159esunula v\u011bt\u0161inu objedn\u00e1vek do webov\u00e9ho formul\u00e1\u0159e, kde je tuto polo\u017eku povinn\u00e9 vyplnit.<\/p>\n

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Graf 3: \u00da\u010dely re\u0161er\u0161\u00ed \u2013 srovn\u00e1n\u00ed let 2019 – 2021<\/em><\/p>\n

Celkov\u00fd pohled pak mluv\u00ed jasn\u011b. P\u0159es 65 % \u00fa\u010del\u016f<\/em> pat\u0159\u00ed student\u016fm s\u00a0kvalifika\u010dn\u00edmi pracemi z\u00a0vysok\u00fdch \u0161kol. Obdobn\u00e9 v\u00fdsledky byly i ve srovn\u00e1n\u00ed v\u00a0letech 2015 \u2013 2018.<\/p>\n

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Graf 4: \u00da\u010dely re\u0161er\u0161\u00ed \u2013 celkov\u00e9 rozd\u011bln\u00ed v\u00a0letech 2019 \u2013 2021<\/em><\/p>\n

Dal\u0161\u00edm sledovan\u00fdm atributem jsou tituly u\u017eivatele<\/em>. U tohoto atributu je t\u0159eba uv\u00e9st, \u017ee u\u017eivatel m\u016f\u017ee b\u00fdt za\u0159azen do v\u00edce kategori\u00ed. V nejv\u011bt\u0161\u00edm mno\u017estv\u00ed objedn\u00e1vek nen\u00ed titul uveden. Je to zp\u016fsobeno dv\u011bma faktory. Prvn\u00edm faktorem je, \u017ee nej\u010dast\u011bj\u0161\u00edm u\u017eivatelem re\u0161er\u0161n\u00edch slu\u017eeb je student bakal\u00e1\u0159sk\u00e9ho studia. Na druh\u00e9 stran\u011b je vid\u011bt neochota \u010d\u00e1sti u\u017eivatel\u016f titul uv\u00e1d\u011bt. Tento faktor odhaluje op\u011bt hlavn\u011b atribut \u00fa\u010del re\u0161er\u0161e<\/em>. Z\u00a0logiky v\u011bci lze p\u0159edpokl\u00e1dat, \u017ee\u00a0by \u00fa\u010del re\u0161er\u0161e<\/em> bakal\u00e1\u0159sk\u00e1 pr\u00e1ce m\u011bl b\u00fdt minim\u00e1ln\u011b roven atributu titul neuveden<\/em>, p\u0159\u00edpadn\u011b v\u00a0kombinaci s\u00a0titulem DiS. To sam\u00e9 plat\u00ed pro \u00fa\u010del re\u0161er\u0161e diplomov\u00e1 pr\u00e1ce a\u00a0bakal\u00e1\u0159sk\u00fd titul. Ostatn\u00ed tituly u\u017e pouze mohou dokumentovat z\u00e1jem o\u00a0slu\u017eby mezi jednotliv\u00fdmi akademick\u00fdmi hodnostmi. K\u00a0jedn\u00e9 anom\u00e1lii do\u0161lo u titulu MUDr. v\u00a0roce 2019, kde op\u011bt hr\u00e1la roli objedn\u00e1vka l\u00e9ka\u0159sko-technologick\u00e9 firmy, kterou zastupovala l\u00e9ka\u0159ka.<\/p>\n

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Graf 5: Uveden\u00e9 vzd\u011bl\u00e1n\u00ed \u2013 srovn\u00e1n\u00ed let 2019 \u2013 2021<\/em><\/p>\n

Do kategorie ostatn\u00ed <\/em>pat\u0159\u00ed nap\u0159.\u00a0tituly Ing., RNDr., PaedDr., CSc., MBA, MgA., M.S. nebo MPH.<\/p>\n

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Graf 6: Uveden\u00e9 vzd\u011bl\u00e1n\u00ed \u2013 celkov\u00e9 rozd\u011blen\u00ed v\u00a0letech 2019 \u2013 2021<\/em><\/p>\n

Jazykov\u00e9 vymezen\u00ed re\u0161er\u0161\u00ed se skl\u00e1d\u00e1 p\u0159edev\u0161\u00edm z\u00a0po\u017eadavk\u016f na\u00a0re\u0161er\u0161e v anglick\u00e9m a\u00a0\u010desk\u00e9m jazyce. Mezi dal\u0161\u00ed frekventovan\u00e9 jazyky pat\u0159\u00ed sloven\u0161tina a\u00a0n\u011bm\u010dina. U re\u0161er\u0161e ze slovensk\u00e9 odborn\u00e9 literatury lze vyu\u017e\u00edt datab\u00e1zi Bibliographia medica Slovaca. U dal\u0161\u00edch sv\u011btov\u00fdch jazyk\u016f je u\u017e situace hor\u0161\u00ed, jeliko\u017e prim\u00e1rn\u00edm jazykem publikov\u00e1n\u00ed je angli\u010dtina. Samoz\u0159ejm\u011b, \u017ee se v\u00a0datab\u00e1z\u00edch daj\u00ed naj\u00edt i \u010dl\u00e1nky z\u00a0jin\u00fdch sv\u011btov\u00fdch jazyk\u016f, ale sp\u00ed\u0161e jde o okrajovou z\u00e1le\u017eitost. Samoz\u0159ejm\u011b tak\u00e9 z\u00e1le\u017e\u00ed na jazykov\u00e9 vybavenosti zam\u011bstnanc\u016f odd\u011blen\u00ed ISS, ale i zde p\u0159evl\u00e1d\u00e1 angli\u010dtina. Z\u00a0ostatn\u00edch jazyk\u016f se ojedin\u011ble objevuj\u00ed po\u017eadavky na\u00a0francouz\u0161tinu, ru\u0161tinu nebo ukrajin\u0161tinu.<\/p>\n

<\/p>\n

Graf 7: Jazykov\u00e9 vymezen\u00ed re\u0161er\u0161\u00ed v\u00a0letech 2019 – 2021<\/em><\/p>\n

Pod\u00edl u\u017eivatel\u016f NLK<\/strong><\/p>\n

Od roku 2016 kles\u00e1 jak po\u010det u\u017eivatel\u016f knihovny, tak jejich pod\u00edl mezi u\u017eivateli re\u0161er\u0161n\u00edch slu\u017eeb. V letech 2016 \u2013 2018 se tento pod\u00edl pohybuje v rozmez\u00ed 8-10 %. Do budoucna by cht\u011blo p\u0159ipravit pr\u016fzkum, jak\u00e9 procento neregistrovan\u00fdch u\u017eivatel\u016f re\u0161er\u0161n\u00edch slu\u017eeb se nakonec stane u\u017eivateli registrovan\u00fdmi.<\/p>\n

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Tabulka 7: U\u017eivatel\u00e9 re\u0161er\u0161n\u00edch slu\u017eeb v\u00a0NLK<\/em><\/p>\n

Samotn\u00e9 v\u00fdsledky rozd\u011blen\u00ed u\u017eivatel\u016f na\u00a0registrovan\u00e9 a\u00a0neregistrovan\u00e9 m\u016f\u017eete vid\u011bt v\u00a0grafu \u010d.\u00a08. Trendem posledn\u00edch t\u0159\u00ed let je, \u017ee se rozd\u00edl mezi neregistrovan\u00fdmi a registrovan\u00fdmi u\u017eivateli zv\u011bt\u0161uje. Op\u011bt za t\u00edm m\u016f\u017eeme vid\u011bt vliv pandemie Covid-19. Re\u0161er\u0161n\u00ed slu\u017eba toti\u017e nen\u00ed v\u00e1z\u00e1na na to, aby byl u\u017eivatel p\u0159edem registrov\u00e1n. Z\u00a0praxe v\u00edme, \u017ee \u010d\u00e1st u\u017eivatel\u016f se a\u017e na z\u00e1klad\u011b vypracovan\u00e9 re\u0161er\u0161e rozhodne, jestli se stane u\u017eivatelem knihovny, p\u0159\u00edpadn\u011b se st\u00e1v\u00e1 u\u017eivatelem a\u017e p\u0159i vyzvednut\u00ed re\u0161er\u0161e, a tud\u00ed\u017e v\u00a0dob\u011b objedn\u00e1vky u\u017eivatelem je\u0161t\u011b nen\u00ed.<\/p>\n

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Graf 8: Registrovan\u00ed a\u00a0neregistrovan\u00ed u\u017eivatel\u00e9 re\u0161er\u0161\u00ed v\u00a0letech 2019 – 2021<\/em><\/p>\n

Posledn\u00edm zkouman\u00fdm atributem, kter\u00fd lze z\u00a0objedn\u00e1vek vy\u010d\u00edst, je zp\u016fsob objedn\u00e1v\u00e1n\u00ed re\u0161er\u0161e. Byly zvoleny pouze dv\u011b kategorie (osobn\u00ed a webov\u00fd formul\u00e1\u0159), a\u00a0to z\u00a0d\u016fvodu, \u017ee\u00a0objedn\u00e1n\u00ed re\u0161er\u0161e prost\u0159ednictv\u00edm telefonu nebo e-mailu je ve\u00a0srovn\u00e1n\u00ed s\u00a0prvn\u00edmi dv\u011bma kategoriemi vylo\u017een\u011b margin\u00e1ln\u00ed. Mezi l\u00e9ty 2015 a\u017e 2018 byl trend razantn\u00edho poklesu osobn\u00edch objedn\u00e1vek ve\u00a0prosp\u011bch elektronick\u00e9ho formul\u00e1\u0159e. V\u00a0roce 2019 byl po\u010det objedn\u00e1vek jedn\u00edm nebo druh\u00fdm zp\u016fsobem vyrovnan\u00fd, ale op\u011bt ji\u017e n\u011bkolikr\u00e1t zmi\u0148ovan\u00e1 pandemie Covid-19, v\u00fdrazn\u011b prom\u011bnila trend ve prosp\u011bch elektronick\u00e9ho formul\u00e1\u0159e. Je tedy na m\u00edst\u011b uva\u017eovat nad t\u00edm, \u017ee v budoucnu by se v\u0161echny objedn\u00e1vky zad\u00e1valy elektronicky, i ty, kter\u00e9 by byly tzv. osobn\u011b na m\u00edst\u011b u slu\u017eby. Vedlo by to k\u00a0snadn\u011bj\u0161\u00edmu statistick\u00e9mu vyhodnocen\u00ed, a i k\u00a0rychlej\u0161\u00ed evidenci.<\/p>\n

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Graf 9: Zp\u016fsoby objedn\u00e1n\u00ed re\u0161er\u0161\u00ed v\u00a0letech 2019 \u2013 2021<\/em><\/p>\n

Z\u00c1V\u011aR<\/strong><\/p>\n

Pod vlivem zm\u011bn, kter\u00e9 p\u0159inesla pandemie Covid-19, je t\u0159eba se zamyslet nad v\u011bt\u0161\u00ed diferenciac\u00ed slu\u017eeb. Na mysli m\u00e1m zejm\u00e9na zlep\u0161en\u00ed platebn\u00edch mo\u017enost\u00ed pro u\u017eivatele. Zaveden\u00edm platebn\u00ed br\u00e1ny by v\u00a0kombinaci se zasl\u00e1n\u00edm pouze v\u00fdsledk\u016f re\u0161er\u0161\u00ed bez pln\u00fdch text\u016f mohlo doj\u00edt k\u00a0v\u00fdrazn\u00e9mu zrychlen\u00ed vy\u0159\u00edzen\u00ed re\u0161er\u0161e. P\u0159\u00edpadn\u011b vytvo\u0159en\u00edm schr\u00e1nky s\u00a0v\u00fdsledky re\u0161er\u0161e, kter\u00e1 by se zp\u0159\u00edstupnila zaps\u00e1n\u00edm k\u00f3du (zaslan\u00e9m po ov\u011b\u0159en\u00ed platby na \u00fa\u010det NLK). U tohoto kroku je tak\u00e9 d\u00e1le nutn\u00e9 rozv\u00edjet dopl\u0148ov\u00e1n\u00ed odkaz\u016f na pln\u00e9 texty v datab\u00e1zi BM\u010c, aby se mohli u\u017eivatel\u00e9 spolehliv\u011b, snadno a vlastn\u00edmi silami dostat k pot\u0159ebn\u00fdm \u010dl\u00e1nk\u016fm.<\/p>\n

P\u0159edlo\u017een\u00e9 \u00fadaje se tak\u00e9 nab\u00edz\u00ed k porovn\u00e1n\u00ed s lety 2015 \u2013 2018 z p\u0159edchoz\u00edho \u010dl\u00e1nku. [3]\u00a0<\/span><\/p>\n

Zdroje:<\/strong><\/p>\n

    \n
  1. Z\u00e1kon \u010d. 257\/2001 Sb., o knihovn\u00e1ch a podm\u00ednk\u00e1ch provozov\u00e1n\u00ed ve\u0159ejn\u00fdch knihovnick\u00fdch a informa\u010dn\u00edch slu\u017eeb (knihovn\u00ed z\u00e1kon). epravo.cz. [online]. [cit. 2019-12-02]. Dostupn\u00fd z: http:\/\/www.epravo.cz\/top\/zakony\/sbirka-zakonu\/zakon-ze-dne-29-cervna-2001-o-knihovnach-a-podminkach-provozovani-verejnych-knihovnickych-a-informacnich-sluzeb-knihovni-zakon-2631.html] ISSN 1213-189X<\/a>.<\/li>\n
  2. \u010cESKO. MINISTERSTVO KULTURY \u010cR. Metodick\u00e9 vyj\u00e1d\u0159en\u00ed Ministerstva kultury k problematice poskytov\u00e1n\u00ed ve\u0159ejn\u00fdch knihovnick\u00fdch a informa\u010dn\u00edch slu\u017eeb zp\u016fsobem zaru\u010duj\u00edc\u00edm rovn\u00fd p\u0159\u00edstup v\u0161em bez rozd\u00edlu [online]. [cit. 2019-12-02]. Dostupn\u00fd z: https:\/\/ipk.nkp.cz\/docs\/legislativa\/Metodicke-vyjadreni-k-principu-rovnosti-podle-knihovniho-zakona_1.pdf<\/a><\/li>\n
  3. KOL\u00cdN, Adam. Re\u0161er\u0161e v N\u00e1rodn\u00ed l\u00e9ka\u0159sk\u00e9 knihovn\u011b v letech 2015 \u2013 2018. L\u00e9ka\u0159sk\u00e1 knihovna<\/em> [online]. 2019, ro\u010d. 24, \u010d. 3-4 [cit. 24.11.2022]. Dostupn\u00e9 z: https:\/\/casopis.nlk.cz\/archiv\/2019-24-3-4\/reserse-v-narodni-lekarske-knihovne-v-letech-2015-2018\/<\/a>. ISSN 1804-2031.<\/li>\n
  4. LESENKOV\u00c1, Eva, Helena BOUZKOV\u00c1, Ad\u00e9la JAROL\u00cdMKOV\u00c1, Filip K\u0158\u00cd\u017d, Kl\u00e1ra MA\u0160KOV\u00c1 a Lenka MAIXNEROV\u00c1. MedLike \u2013 spolehliv\u00e9 informace o zdrav\u00ed a nemoci pro ob\u010dana v N\u00e1rodn\u00ed l\u00e9ka\u0159sk\u00e9 knihovn\u011b. In: MEDSOFT \u2026 2017, s. 135-140. ISSN 1803-8115. Dostupn\u00e9 tak\u00e9 z: http:\/\/www.creativeconnections.cz\/medsoft\/<\/a><\/li>\n<\/ol>\n

    \r\n

    Citace<\/h2>\r\n

    KOL\u00cdN, Adam. . L\u00e9ka\u0159sk\u00e1 knihovna<\/i>. Online. 2022, ro\u010d. 27, \u010d. 3-4. ISSN 1804-2031. Dostupn\u00e9 z: https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/pages\/7015<\/a> [cit. 05.11.2026].\r\n<\/p<\/p>\n","protected":false},"excerpt":{"rendered":"

    Mgr. Adam Kol\u00edn, NLK Re\u0161er\u0161n\u00ed slu\u017eba je jednou ze z\u00e1kladn\u00edch slu\u017eeb [1] poskytovan\u00fdch N\u00e1rodn\u00ed l\u00e9ka\u0159skou knihovnou (d\u00e1le jen NLK) v odd\u011blen\u00ed informa\u010dn\u00edch a speci\u00e1ln\u00edch slu\u017eeb (d\u00e1le ISS). Jako ve\u0159ejn\u00e1 knihovna poskytuje slu\u017ebu v\u0161em osob\u00e1m star\u0161\u00edm 15 let. [2]\u00a0U\u017eivatel\u00e9 si ji mohou objednat osobn\u011b, pomoc\u00ed webov\u00e9ho formul\u00e1\u0159e, e-mailem nebo telefonicky. Re\u0161er\u0161e je zpracov\u00e1na z elektronick\u00fdch licencovan\u00fdch nebo voln\u011b dostupn\u00fdch […]<\/p>\n","protected":false},"author":32,"featured_media":0,"parent":7035,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[56],"class_list":["post-7015","page","type-page","status-publish","hentry","tag-clanky"],"translation":{"provider":"WPGlobus","version":"3.0.6","language":"en","enabled_languages":["cs","en"],"languages":{"cs":{"title":true,"content":true,"excerpt":false},"en":{"title":false,"content":false,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/pages\/7015","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/comments?post=7015"}],"version-history":[{"count":15,"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/pages\/7015\/revisions"}],"predecessor-version":[{"id":8305,"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/pages\/7015\/revisions\/8305"}],"up":[{"embeddable":true,"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/pages\/7035"}],"wp:attachment":[{"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/media?parent=7015"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/categories?post=7015"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/casopis.nlk.cz\/en\/wp-json\/wp\/v2\/tags?post=7015"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}